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Find a Location

Blue Federal Credit Union has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Blue Federal Credit Union

      2401 E. Pershing Blvd Cheyenne, WY 82001

      BBB Accredited Business
    • Blue Federal Credit Union

      3810 Dell Range Blvd Cheyenne, WY 82009-5452

      BBB Accredited Business
    • Blue Federal Credit Union

      181 W Boardwalk Dr Fort Collins, CO 80525-3069

      BBB Accredited Business
    • Blue Federal Credit Union

      6523 Yellowstone Rd Cheyenne, WY 82009-3430

      BBB Accredited Business
    • Aventa Credit Union - Center

      PO Box 956 Center, CO 81125

      BBB Accredited Business

    Business ProfileforBlue Federal Credit Union

    Credit Union
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.27/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/23/2002

    Years in Business: 73

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Blue Federal Credit Union provides financial services, including checking and savings accounts, loans, and credit cards. The company assists clients with personalized banking solutions and financial planning.

    Products & Services

    Blue Federal Credit Union provides the following products and services:
    Checking Accounts
    Savings Accounts
    Loans
    Credit Cards
    Online Banking

    Business Details

    This is a multi-location business.

    Find a Location

    Blue Federal Credit Union has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Blue Federal Credit Union

        2401 E. Pershing Blvd Cheyenne, WY 82001

        BBB Accredited Business
      • Blue Federal Credit Union

        3810 Dell Range Blvd Cheyenne, WY 82009-5452

        BBB Accredited Business
      • Blue Federal Credit Union

        181 W Boardwalk Dr Fort Collins, CO 80525-3069

        BBB Accredited Business
      • Blue Federal Credit Union

        6523 Yellowstone Rd Cheyenne, WY 82009-3430

        BBB Accredited Business
      • Aventa Credit Union - Center

        PO Box 956 Center, CO 81125

        BBB Accredited Business
      Headquarters
      2401 E. Pershing Blvd, Cheyenne, WY 82001
      BBB File Opened:
      6/15/2000
      Years in Business:
      73
      Business Started:
      6/23/1951
      Business Incorporated:
      6/23/1951
      Accredited Since:
      1/23/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      412
      Alternate Business Name
      • Aventa Credit Union
      Business Management
      • Ms. Stephanie Teubner, President
      Contact Information

      Principal

      • Ms. Stephanie Teubner, President

      Customer Contact

      • Ms. Stephanie Teubner, President
      Additional Contact Information

      Fax Numbers

      • (970) 568-7965
        Other Fax
      • (307) 638-2304
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/10/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I have been trying to pay $45 for a deferral payment and Blue FCU refuses to accept funds by shared branching. I have mailed the $45 with tracking 9505-5128-6138-4131-1973-15 because they have not responded to my calls and e-mails. I am asking them per my loan agreement they should honor to defer 5/2024 payment, remove the blocks off my account so I can pay my loan. Blue FCU plays games with members, they refuse to take funds to honor my loan agreement. In bad faith they are in violation of regulation ZZ of the fair credit act.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      As R

      1 star

      07/26/2024

      To the managers down at the ******* ** Branch, DO BETTER IN TREATING YOUR STAFF AND CUSTOMERS NICER AND WITH RESPECT!!!!! They need to do a training for all upper management on how to treat people!!!!

      Blue Federal Credit Union Response

      07/30/2024

      Thank you for taking the time to share your feedback regarding our ******* ** Branch. We deeply value the opinions of our members and strive to provide excellent service and a respectful environment for our staff and customers.I want to assure you that your comments have been forwarded to the Director of our ***************** region for review.If you wish to discuss your experience further, please feel free to email our **************************** at ************************************** Your insights are important to us, and we appreciate your contribution to improving our services.

      Local BBB

      BBB serving Northern Colorado and Wyoming

      BBB Reports On

      BBB reports on known marketplace practices.

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