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Business Profile

Cabinet Maker

Davis Cabinet & Mill, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cabinet Maker.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/29/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** ***** and I purchased a house at *** ***** ***** ** ********* *******. The kitchen needed to be updated and several people suggested Jared D**** in Evanston that made kitchen cabinets. I received Jared's Phone number from ****** at *** **** ********. and I called Jared at ************. Jared answered immediately on February 14th, 2022 and he asked me to text him the address. We met in person on Monday, February 21st and Jared showed up to take the initial measurements for the kitchen and bathroom cabinets. He was at my home for more than an hour and even called another contractor to come over and look at the kitchen soffit so it could be removed. *** who was partially retired came a few minutes later and we discussed the cabinets. I told everyone that ****** from *** **** was going to do the floors in the kitchen and bathroom. They both knew ******. Jared called me the following Friday with his bid on the cabinets and provided it verbally on Friday, February 25th. I agreed to the price of $8475 for the Kitchen Cabinets and $2,235 for the Bathroom Cabinets. Jared told me the balance of this price was due upon completion of the cabinets. He told me that he was booked up until July of 2022 and that *** hadn't submitted his bid. We spoke on the phone about getting **** Bid for the soffit work and removal of the kitchen cabinets. On Mar 3rd, Jared texted me ***** bid, which I thought was high. On March 16th I advised Jared that we wanted to go ahead with the cabinets and put down the deposit, but that we would get other bids for the soffit. Jared emailed me his bid and asked for a 50% deposit. I emailed back that I would send the deposit., which I mailed to Jared D**** on March 30, 2022. Jared cashed my check on April 7th and I have not heard from him since. He will not return any text messages or phone calls. I emailed him last week that he either provides a status on the job or sends me a refund. No response, despite accepting deposit.

Davis Cabinet & Mill, Inc. is NOT a BBB Accredited Business.

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