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Business Profile

Commercial Truck Repair

Sharmas Fleet Services Towing & Recovery, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Truck Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/06/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    12/04/2022, had a breakdown in Truckee CA, I am a owner operator and leased on with ********. I lost my coolant. Waited for 3 hrs. Told it would be approx. 60 to 90 min. When the service truck finally arrived. They found the issue and took 1.5 hrs to fix. Please see upload on what they charged me. I'm livid by the price they put on me. I can understand road service but 4x$175, 3 hoses for over $750, they went from $2450 to $3750 for extra hose, I mean come on. This horrible. Honestly, that company should've charged around $1500, if that. They took advantage of me because of what's on the side of my truck. ********. So, basically, I could use your help notifying any state department even in California. Thank you on this matter. ***** *****

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