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Business Profile

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All Citizens LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for All Citizens LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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All Citizens LLC has 2 locations, listed below.

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    • All Citizens LLC

      680 S Cache St Ste 100-12200 Jackson, WY 83001

    • All Citizens LLC

      349 E 39th Ave San Mateo, CA 94403

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/18/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business has sold incredibly poor quality shirts. They are taking over a month to process my refund. They have made false claims regarding their products in my email correspondence and have taken steps to obscure the negative review that I left on their site.

      Business Response

      Date: 01/19/2024

      Hey ****,

      Sorry for the experience you've received so far - I see that ** from our team processed a refund for your order on the same day you wrote this BBB complaint - please see attached screen shot. 

      We're still a small company and we try to keep our responses to customer inquiries down to below 48 hours, but there are times where we get an influx of inquiries, and we follow it behind. Thank you so much for your patience as we get this sorted for you. 

       

    All Citizens LLC is NOT a BBB Accredited Business.

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