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Find a Location

Toyota of Laramie has 1 locations, listed below.

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    Business ProfileforToyota of Laramie

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2310 E Grand Ave, Laramie, WY 82070-5254
    BBB File Opened:
    3/8/2018
    Years in Business:
    9
    Business Started:
    6/30/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • ME3, LLC
    Contact Information

    Customer Contact

    • Ms. Sheila Mueller, Comptroller

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    I bought a used 2018 Toyota ****** from Toyota of Laramie in Aug-Sep of 2022. Had an issue with o2 sensors not even a week after I received the truck which wasn’t an issue, but after about 6mo into the financing I had a few emergencies that depleted my funds dangerously low. I had to come to the idea that I may have to get rid of the truck even though I could still afford the payments. I had privately tired to sell it for a little bit and got and offer from another dealership in Colorado. After further discussion with the sales person I was talking to, he handed me a car fax report that showed that my vehicle was involved in a wreck before I had purchased it from Toyota of Laramie. This significantly dropped the price in his opinion since it was traded in immediately after the accident and offered 16,000-19000 for it. Which was around 20,000 less than what I payed. I had no disclosure that my vehicle was in an accident at all from Toyota of Laramie and was and was never told that it was in one. If I had known I would have probably not bought the vehicle because now I see awful panel gaps, misaligned cosmetic parts, and the fog light comes out when shutting the hood. From afar you can’t tell it’s been in one but once you dig into it, it just gets worse and worse. The frame however was not bent so I don’t know what grounds I have for anything. I feel like I got very screwed over and taken advantage of because my fiancé and I were never disclosed of any accident from the vehicle at the time of purchase from a dealership with no car fax report. I’m just want to know if there is anything I can do to help my situation, I’ve already tried discussing it with the dealership and gave me pretty much no help except get irritated when I brought up the issue to try and work things out. Attached is a mechanics report of the cosmetic patch up job from the accident that Laramie GM fixed and a car fax report. Thank you for letting me reach out and if you are able to help.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mina W

    1 star

    05/03/2024

    This Dealer DO NOT have any honor. I made the deal over the phone with them as I was in ******** and they are in ** and we agreed on the Price. I was upfront with them and I told them i will need to wire the funds from my savings account to my personal account and they will be available in the morning and the sales person told me that will be no problem because they will deliver the car the next day and pick up the check then anyway. then he called me and asked to send him a pic of the check so they verify the funds in the morning. I told him again that the funds will not be in my account until the morning . they called me 5 mins before they closed and me and my wife were at a restaurant celebrating the purchase of our new car and they were very aggressive and they pulled the deal and then I found out the next day that the reason they pulled the deal is because they sold it to some one else for more money. I sold my car because I thought I had the deal with them done and I lost another deal that I had with another dealer. that is no honor in doing business.

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