We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Water Well Drilling

Kid Pronghorn Enterprises, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Well Drilling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8/24/21, we contacted Kid Pronghorn Ent. (Kurt T*****, President), asking if he could drill us a well. He replied yes but was 2 months out. His proposal on 11/9/2021 included drilling and well construction, pump and pitless installation, waterline trenching to the house, and electricity connected. A $5,000 deposit (check #****) was paid on 11/9/21. In April of 2022, Kid Pronghorn began drilling the well. A new proposal was drawn up, reflecting a new total, due to an increase in the cost of supplies and 3 frost-free hydrants added. On 4/30/22, the remainder of the balance due of $22,706.44 (check #****) was paid, anticipating him finishing the job. While waiting on parts, Kurt had left his backhoe parked at our house and offered full use of his equipment to us. Kurt’s communication with us was very spiritic, so the process to finish the job dragged on for months. His last communication was on 9/19/22. We reached out to him on 12/4/22 when the top of the pipe froze and busted off in the bitter cold, because water had been freely pouring out of the artisan well since he had drilled it in April. No reply. As long as his backhoe was parked at our house, we anticipated him returning to finish the job. But, on 3/10/23, his backhoe was removed while we were not home. We texted Kurt, making him aware that the backhoe was gone. We wanted to see if he had taken it, or if it had been stolen, since Kurt always left the keys in it. No reply was received. An email was sent on 3/27/23 to *********************** and a certified letter sent on 3/28/23 to ** *** **** *** ***** ** *****. **** forwarded the certified letter to Colorado Springs, CO. The only work completed was the well drilled and encased (according to the contractor). The water is still free flowing in our field. We have attempted to contact him in every way we knew how, giving him multiple opportunities to communicate with us and explain his delay.

Kid Pronghorn Enterprises, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.