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Business Profile

Credit Repair Services

Plastk Financial & Rewards Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Repair Services.

This business has 1 alert

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample. 

Complaints

Customer Complaints Summary

  • 379 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Plastk is a secure credit card company that had a dispute with DC Bank and has seemingly shut down keeping my deposit. They have in no way contacted me about a resolution

  • Initial Complaint

    Date:08/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I open an account with Plastk in the summer, give $500 deposit, I was using it for a month then suddenly it stop working when I searched online saw people are saying they cant reach out to them as well, seems like they took our money, I want to get reimburse.

  • Initial Complaint

    Date:06/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a secures plastk credit card and am now out my deposit. I cannot go online to view it and the number is no longer in service. I am aware this is a concern now. I also do not want this to effect my credit

  • Initial Complaint

    Date:06/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Problem with Plastk credit card. Company cancelled cards due to them severing ties with their provider, DC Bank. This they have deposits which were made to secure the card and are not returning same. Attempts to contact are finding phone lines closed, emails bounced back and no way to log in to online account. Approx $1000 owed from this company in secured deposits.

  • Initial Complaint

    Date:02/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company has disappeared. Website, phone number, office all gone or offline. No money for security deposit was returned. My wife and I are both out of money. Approx $800 combined.

    Customer Answer

    Date: 19/11/2023

    What's going on???

  • Initial Complaint

    Date:01/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    How are people going to get their security deposit from this company? I have an **** dollar deposit, how can I get that back?

  • Initial Complaint

    Date:01/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Opened a Plastk secured card several years ago, with a limit and deposit of $500. I have not been able to contact them via phone/email/fax/mail in order to have my security deposit refunded to me. At the time of card cancellation I was in perfect standing with zero balance.

  • Initial Complaint

    Date:01/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying to get my money back from Plastk since they had a bad business deal with ******* its obviously clear the the owner scammed everyone.I want my money back. And I want the company to correct the reporting to the bureau showing a high balance when it is in fact not. And is a zero balance. I have called and emailed but no reply! Or if they do reply its always the same answer they are working on something soonThey also were charging random fees every month that werent disclosed they even charged a fee on declined transactions. FECLINED like if ya broke or an issue on their side you pay for those decline fees like thats nuts!

  • Initial Complaint

    Date:26/10/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Plastik credit card is not operational for almost 6 months- never received any communication about it and found it by accident. The phone number available never answers so I sent an email to close my account and get my deposit back. Have not received a follow up. My account is in perfect standing . What else can I do?

  • Initial Complaint

    Date:26/10/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In late November 2022, I gave a security deposit of $500 to plastk credit card company for a credit card. In April of 2023, I had still not received the credit card with $500 balance on it. I contacted the customer service department and demanded my money back, they agreed to send my money back to me, said after 60days from time or cancellation they would return the funds, it has now been 6 months and still no money returned.

Plastk Financial & Rewards Inc is NOT a BBB Accredited Business.

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