Business ProfileforZuperb Property Maintenance

Sep 22/2021 I met *********************** (owner company Zuperb Property Maintenance) first time at the elevator of the condo ******** ***** where I lived before quite long time. He gave me his business card said in case I need landscaping services in the future. When I move to new address in ****** ** ** in June 2021, I need his services. I tried to contact him on Sep 03/2021.Sep 06/2021 there was a discussion between me and the business owner (*****). There was my brother-in-law presence at the same time of our discussion, he just listened and did not say anything.I told with ***** that I wanted to put the concrete cement pads at my back yard. Then, he inspected and measured my yard. He said it was fine for him to perform the job. But he needed at least 50 pieces concrete pads and black landscaping fabric to finish the job.Discussion of the price project was made at my back yard (at home). ***** provided me the total price include all the materials, dump fee and labor with total 3 men include him were $2100. I made a deal with him of $2000. Finally, we both had agreed with $2000. ***** told me he would go to check the price of materials and let me know.***** did not give any suggestions what he needed to do. He is Ok with what I wanted him to do the job. Sep 08/2021, ***** text me he needed a deposit of 75% ($1500) from $2000 to grab all materials and delivery fees. $500 left he would take when the job finished on the day Sep 22/2021.Deposit expected to do by E-Transfer or cash. I did not know how to do E-transfer. I went to the ******* bought a money order draft $1500 and ***** came to pick it up on Sep 09/2021 as for deposit without receipt for me. He said this evening on same day, he provided me an invoice I though it was fine for me as a receipt.No suggestion was made by the business owner for me. He was agreed what I expected him to do for the job. After receiving the deposit, ***** always had multiples excuses to be late of responding my text questions then keeping apologize. Even on Sep 21/2021, I did not receive any reply to confirm the work start on Sep 22/2021. I kept follow up with him very hard time. Finally, he replied to me work would start on Sep 22/2021 at 11:00 am.Sep 22/2021, I did not see his presence until noon, I contacted him, he said he went to the store for loading 1st trip for the materials and come to do the job and no worry job would finish by today. I felt so ridiculous how work could be finished if he started his work by 3:00 pm. I was very frustrated.Then around 2:50 pm he came with his truck loading materials with another 2 men. It was so horrible there were only 14 concretes pads instead of 50 plus a roll of landscaping black fabric. Thats all. He started to mess up my yard, destroyed by pulling out my black fabric from my yard the portion had been done by my brother-in-law helping me. I though he started his work. Suddenly, he said he needed go home to pick up some tools and come back. But I was waiting so long, never come back.I text him, he said he was miscalculated the materials. He asked me to give another $500 left if I wanted the job finished. He needed more money to grab more materials for miscalculating. I realized he was a cheated company. I refused and advised him I wanted to cancel job. He tried to fool around with me with job cancel refund back and never get back to me for the refund. He disappeared so far.I hope the officers of the BBB Serving Southern AB consumers complaints office understand my statement of the problems had happened to me and help to protect fraud for future customers use this company services. I felt so painful to lose my $1500.