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          Find a Location

          FGL Sports Ltd. (HO) has 290 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • FGL Sports Ltd. (HO)

              101 205 Quarry Park Blvd Calgary, AB T2C 3E7

            • FGL Sports Ltd. (HO)

              HH4 17600 Yonge St Newmarket, ON L3Y 4Z1

            • Sport Chek

              Polo Park Shopping Centre Unit 103A - 1485 Portage Avenue Winnipeg, MB R3G 0W4

            • FGL Sports Ltd. (HO)

              Q1 785 Kanata Ave Kanata, ON K2T 1H8

            • FGL Sports Ltd. (HO)

              R1-11 800 Niagara St N Welland, ON L3C 5Z4

            Business ProfileFGL Sports Ltd. (HO)

            Sporting Goods Retail
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            101 205 Quarry Park Blvd

            Calgary, AB T2C 3E7

            Visit Website

            Customer Reviews

            1.5/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            FGL Sports Ltd. (HO) has 290 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • FGL Sports Ltd. (HO)

                101 205 Quarry Park Blvd Calgary, AB T2C 3E7

              • FGL Sports Ltd. (HO)

                HH4 17600 Yonge St Newmarket, ON L3Y 4Z1

              • Sport Chek

                Polo Park Shopping Centre Unit 103A - 1485 Portage Avenue Winnipeg, MB R3G 0W4

              • FGL Sports Ltd. (HO)

                Q1 785 Kanata Ave Kanata, ON K2T 1H8

              • FGL Sports Ltd. (HO)

                R1-11 800 Niagara St N Welland, ON L3C 5Z4

              Headquarters
              101 205 Quarry Park Blvd, Calgary, AB T2C 3E7
              BBB File Opened:
              1/5/1987
              Years in Business:
              48
              Business Started:
              1/4/1976
              Alternate Business Name
              • Sport Chek
              • SportChek.ca
              • Atmosphere
              Business Management
              • Kim Sloper
              Contact Information

              Principal

              • Kim Sloper

              Customer Contact

              • Kim Sloper
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              32 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              28/05/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              We purchased * mountain bikes from Sports Check online, we tried speaking to customer service and they were not able to resolve the issues. None of the stores have the items in stock, and we are not allowed to pick up from a warehouse but the items come unassembled yet both products include free assembly, but customer service said they cannot deliver to our local store for assembly in which case we would have to wait for the home delivery, then find a way to bring the boxes bikes in a vehicle that would accommodate them to the local store for the assembly and then find a vehicle with a hitch and bike rack to accommodate them home. Why can you not allow for one time assembled in store pick up or home delivery assembled. I paid $** for shipping just to have this additional expense and inconvenience. My resolution is to be reimbursed the $** shipping since I now have to forfeit the free assembly or have to source a vehicle. We just sold our vehicle and my husband has mobility issues so this is very inconvenient to go through and if it was free shipping it is easier to accept but when you are paying for a disservice it is poor customer service.
              Read More
              Read 31 More Complaints

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Corrie T

              20/11/2023

              I made a purchase from the Penticton store 23/11/09, my receipt was different than what was posted on my Credit Card. I went back to the store for an explanation, received none, they couldn’t give me a refund for the difference. Told to call Customer Service, which i did. Was told they would look into it. Called again to see if my receipt and bank statement were received in an email, it had! Was told the Customer Service agent would call me back the next day……nothing. Called again today 23/11/20. November 16th there was an article in *** ***** *** **** explaining the rise in discrepancies, that people should watch their statements as this was a growing concern. How many other customers were affected? I have proof, why am i not being credited with the difference? The person i spoke with today was not concerned with my problem. Last week when i spoke to them they knew the person i was referring to and they were gracious, today not so much. Seemed as if she did not give a R A!
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Southern Alberta and East Kootenay

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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