About

Local BBB:

BBB Alberta and East Kootenay

BBB File Opened:

14/5/2020

Business Started:

24/3/2016

Business Started Locally:

1/4/2018

Business Incorporated:

24/3/2016

Alternate Names:

HSE International Group Limited

Business Management:

Mr. Ryan Tobiassen, CEO

Additional Information

Refund and Exchange Policy

CONSULTING SERVICES

In an unfortunate scenario, where the refund of the amount is claimed, HSE International strict Refund Policy is given as below;
HSE International is a services-based consulting firm and is fully eligible to be compensated against its time, experience, expertise, advisory, consulting and services. Any amount earned in its scope of services is not refundable unless expressly declared.
Management and consulting fees are treated as advance payment and considered as earned against the time and services of the consultant, except the termination of the agreement for cause where;

- If the premature termination is happening prior to rendering the full services, then a fair calculation will be made as per professional services rate along with any reimbursements and the portion of the unearned amount will be refunded to the client.
- If the full scope of services is completed, the client might not be eligible for any refund.

Any third-party payments including but not limited to investment amount, govt./authority fee, third party payment, attorney fee, vendor payment is out of the scope of responsibility of HSE International and any refund is subject to their independent policy without any prejudice of HSE International.
Full refund will be issued in case of technical error such as double charging or any other cases where HSE International are responsible.
A refund claim is acceptable in case of the inability or incompetency of service execution and in which case a fair calculation of compensation against the time and efforts must be evaluated.
Refund will be issued through the original mode of payment, or via bank transfer where it is not possible to refund via the original mode of payment.
Any success fee, referral fee, brokerage fee, commission or repatriation once earned is not refundable.
In any particular service request, the refund policy stated and described in its service contract is considered as annex to this refund policy and is enforceable.
Any refund request should be made in written email / letter form stating the exact reason of refund claim which will immediately lead to suspension or termination of services.
Any refunds requested due to a customer error will be subject to a $350 administration charge, once approved.
Any refund once approved, will be processed within 30-45 working days.

DIGITAL PRODUCTS

As all of our products are digital software, delivered instantly once payment is received, it is impossible for you to return a product to us for a refund. However, we do allow our customers to review their provided programs for a period of 30 days, and if within these 30 days they find any errors in our documents, we will do our utmost best to correct the situation for you. We will make all required corrections to your program, within 5 business days, at no extra cost to our client. Our main objective is your absolute satisfaction with our product, and to ensure this we will take every possible step to correct the situation for you until you are 100% satisfied. Any errors found in our documents can be immediately reported to (866) 337-4734 or [email protected] and one of our representatives will do their utmost best to ensure your complete satisfaction. If during your online purchase order, you do not receive your digital products, we will gladly refund your purchase amount in full.

Business Categories

Business Consultants, Business Services, Management Consultant, Safety Consultants, Consultant, Compliance Consulting, Project Management, Business Process Management, Risk Management, Food and Beverage Consultants, Labor Posters, Business Forms and Systems, Coaching, Safety, Business Development, Executive Coaching