Business ProfileforMAG Smart Security

I answered a knock on my door, answered the summer of 2022. A solicitor claiming to work for ***** Security. Offering me a discounted price for a home security system. The amount of crime is on the uprise in my area. I live in a community complex, I agreed to the offer. I did not sign any contract, only gave my billing information for the services. Then 1/2 hour later another gentleman came and installed the system. The system had glitches regularly which I had complained about to *****. I had been told it can happen. A week later my surf board stolen from the roof of my suv, the system was down. When I called to verify if they had the outdoor recording because the outdoor surveillance footage was off again, I was told that they dont keep any recordings on file. When I agreed (no signed contract) to install the system I hadnt thought that its against the complex rules to solicit, to need permission from the complex manager. I was warned to remove the system because it goes against privacy laws with in our complex. I called MAG Security *********** To disconnect the system because the system isnt functioning properly and that my manager had verbally told me that I wasnt allowed a gentleman come and disconnected.Next I received a bill for $1,604.66 for a cancelation fee. Immediately I called MAG Security and the man told me that my account isnt theirs and it was the ***** Companys account and to contact them. When I called ****** I was told I had no account with them. MAG SECURITY SENT THE DISCONNECTION FEE it stated the amount with the account going to collections if I didnt pay. I have had harassing calls from creditors since. Every time Ive emailed MAG security to send me the Contract I supposedly signed I never have received, its affecting my credit score and has caused stress.