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          Find a Location

          Openbox.ca has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Openbox.ca

              64 - 7789 134 St Surrey, BC V3W 9E9

            • Openbox.ca

              1618 SE Marine Dr. Vancouver, BC V5P 2R6

            Business ProfileOpenbox.ca

            Computer Dealers
            Multi Location Business

            Contact Information

            64 - 7789 134 St

            Surrey, BC V3W 9E9

            Visit Website
            (604) 507-8324

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Openbox.ca has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Openbox.ca

                64 - 7789 134 St Surrey, BC V3W 9E9

              • Openbox.ca

                1618 SE Marine Dr. Vancouver, BC V5P 2R6

              Location of This Business
              64 - 7789 134 St, Surrey, BC V3W 9E9
              BBB File Opened:
              12/10/2004
              Years in Business:
              31
              Business Started:
              1/1/1993
              Type of Entity:
              Corporation
              Alternate Business Name
              • Hitech Service Group Ltd
              Business Management
              • Albert Tsui, General Manager
              • Rob
              Contact Information

              Principal

              • Albert Tsui, General Manager

              Customer Contact

              • Rob
              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              18/03/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              Bought two *******. The salesperson offered them as "lightly used". When setting up one of those phones, I found its battery recharged 16 times. This is not light use.Also, was informed that there is 15% deduction in case of return only after payment.Went the second day to return them and they insisted on deducting the 15% in case of return. Also, was informed then that the openbox devices could already be used up to three months. This is not at all the information or the impression given at the time of selling.This is unfair for two reasons:- Inaccurate and misleading information about the devices.- No prior information on the penalty when returning until payment was processed.
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ravi D.

              28/01/2022

              These are very unprofessional people , I ordered an ****** at their website and paid for fastest shipping as I wanted it asap as a gift for someone. After payment went through these people asked me for photo of my driving license and my credit card !! For a phone?when I sent email that I am not comfortable sharing this information and requested them to ship my paid product asap, these people sent a rude email saying" ****** **** ** ** ** **** ****** **** *****; what kind of ************ business is this and then they cancelled my order for no reason , I will never order from them again and will never refer them again to anyone who value their money and time

              Local BBB

              BBB serving Mainland British Columbia

              More Info on Local BBB

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