Business ProfileforBicycle Sports Pacific

Summary: I was forced to pay for services and parts that I didn't authorize. I met **** ********* on a ride with the Raincity Cycling Community that he founded. After the ride, he invited me to a group chat for Raincity, which often discusses bike parts and maintenance. On Dec 6, 2022, I asked the group how to remove a seatpost stuck in a frame. Noel promised me he or the shop he works at (Bicycle Sports Pacific Vancouver) could fix it. On Dec 9, I brought my bike to BSP around 1 pm. I told Noel that "*** **** **** ** *** **** ****** ** ** ***** ********* **** ***** ** ** ****** *** ** ***** * **** ** ** *** *********** *** * ***** **** ********* *******." On Dec 12, I texted Noel to see if my bike was fixed. He told me it's all done. He said, "Bike was in great condition just need a new chain a couple things". I replied I have chains. I wouldn't have asked them to replace the chain when I have my own chains. When I arrived at the store, I was shocked to learn that they couldn't fix the seatpost and had changed the chain and brake pads. I was very disappointed and asked them to get my bike back to the original state. Noel wasn't in the store. Sahba told me that there was a work order to replace the chain and brake pads. The work order was created at 6:08pm on Dec 9 when I had left BSP by Noel. Sahba refused to return my bike to the original state, and told me if I didn't pay, he would not release the bike. He then put the bike in the employee only area. I had to go back to work so I said I would pay first but requested a written note that he would not release the bike, which he refused. He said several times that our conversation was over. When I tried to record his statements, Sahba told me I was trespassing and threatened to call the police. I had emotional shock and my body was shaking. In the end, I paid for the parts and services that I didn't authorize. I want my money back and a formal apology.