Business ProfileforBuyatab
Current Alerts For This Business
BBB received Scam Tracker reports about Buyatab, an online gift card company based in Vancouver, BC. Consumers alleged that they paid for gift cards, but they were not able to activate the gift cards they purchased. Consumers contacted the business but they were not able to return the product or get a refund.
BBB reached out to the business with letters on January 8, 2021 and February 1, 2021to confirm details about their business location, return and refund policies.
As of April 1, 2021 BBB has not received a response from Buyatab. The website for the company, https://web.buyatab.com/ is still active.
BBB Tips
BBB recommends the following to consumers:
- Before shopping with an unknown online merchant, ask the company for its physical location (address and phone number) so you can check on its reliability with outside organizations like BBB.
- If you tried to cancel a purchase or you are unable to secure a refund within 15 days of purchasing, contact your credit card provider with specific details about the purchase and ask for a chargeback (reversal of the charges).
- If you have purchased a product or service by credit card and it has not been rendered or received, contact your credit card company to request a chargeback.
At-a-glance
Business Details
- Location of This Business
- Vancouver, BC V7X 1L3
- BBB File Opened:
- 11/12/2014
- Years in Business:
- 15
- Business Started:
- 16/7/2009
- Business Incorporated:
- 16/7/2009
- Type of Entity:
- Corporation
- Alternate Business Name
- Buyatab Online Inc
- Business Management
- Matias Marquez, Founder
- Contact Information
Principal
- Matias Marquez, Founder
Customer Contact
- Rita Pereira, Customer Service Manager
- Additional Contact Information
Email Addresses
- Complaint
- Inquiry
Customer Complaints
64 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
26/06/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
30 Customer Reviews
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Most Recent Customer Review
Kimberly B
01/08/2024
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