Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

CK Design has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCK Design

    Interior Designer

    Current Alerts For This Business

    Alert:
    On March 9, 2023, BBB investigated CK Design Kitchen & Bath Cabinetry business practices. This investigation was prompted by complaint and scam tracker reports.


    One Coldstream resident stated in his complaint he paid money and was told to be completed by January 2023. Work began but had issues with both the quality of the work and products used.  He alleged "It was unsafe, they only installed part of it with nothing but problems and issues, etc."  He asked for a refund but did not get the money back.
    A Vernon resident stated in his complaint he paid a 50% deposit in August 2021 and was told to be completed by October 2021.  The work was postponed to begin November 2021.  Work began but had issues with the products. He alleged, "There were still missing doors, damages to dovetail drawers". He also had issues with the quality of the work, "the peninsula drawers were not properly measured to take into account the cooking range."
    A Lake Country resident stated in his complaint he signed a contract in June 2022 and paid a $25,000 deposit.  The consumer alleged receiving poor quality of products and requested for a refund but did not get the money back.  


    BBB left 2 voicemails and sent 2 letters for CK Design Kitchen & Bath Cabinetry but as of April 20, 2023 has not heard back from the business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4406B 29 St, Vernon, BC V1T 5B8
    BBB File Opened:
    19/8/2010
    Years in Business:
    16
    Business Started:
    5/9/2007
    Business Incorporated:
    24/11/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • CK Design Kitchen & Bath Cabinetry Ltd.
    • Crystal Klear Interior Design Kitchen & Bath
    Additional Contact Information

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    23/03/2023

    We signed a contract on June 15,2022. We paid $25,000 as a deposit for kitchen and bathroom cabinets and countertops. They committed to provide this. They provide substandard product which they agreed was bad and took it away. This was not done. Now they are suing us for the remainder. We demanded all of our money back as it was apparent that they could not provide the product that they promised. They are now ignoring us. The account is under ******.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    aleasha M

    1 star

    17/08/2023

    13 months after they installed my kitchen it is still not complete and one of the pullout drawers has broken. Worst company I've ever used

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.