ComplaintsforSaxton Storm Stone & Plastering/Maverick Sun Consulting
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Complaint Details
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Initial Complaint
24/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This building contractor was responsible for sourcing materials and building my new residence. He has received near $40,000.00 for materials and labour which I am unable to obtain from him. He has blocked my texts and not replying to emails. He advises that these materials are in storage is completely ghosting me. I am not sure if these even exist. * **** ******** ***** *** ** *** **** ***** ***** **** ******* ******** *** *** **** ***** ******* ** ******* **** ******** ****** ** ******** I have copies of paid invoices, emails and texts advising my materials are in storage and his request for “hoarding” fees for materials I’ve never seen. His framing work has failed on numerous items and am again unable to get him to complete his work. He’s been paid for organizing of relevant tradesmen, installation of garage doors and glass to doors. All of which has not been completed. I paid for new build instruction which appears to not cover any issues whilst under construction. II am paying for a mortgage for a new build that should be near completion but his failure to organize tradesmen and complete the issues in framing are delaying this and winter is coming. **** ********* *** ****** *** ****** **** ** * ***** ****** *** ********* ***** ** * ****** **** *****Business response
25/10/2022
****** **** * **** ** ******** ********** *** ******* *********** **** **** * **** * **** ******** *** ***** ** *** ******* *** ****** ***** ****** ** ******** **** ** ******. Hoarding costs were to addressed at later date. that is construction of a temporary building over build site to prep ground work and prevent freezing of concrete till cure. This structure was heated and maintained by using 6000w diesel generator, ****** ****** diesel heaters plus approximate 80 litres of fuel per day. This was heated for 20 days . This was never compensated nor the 31x61 foot by 6 feet high hoarding structure. The rental use of gas generator run for 3 months with fuel.
Also a list of product price changes in hard copy were submitted to client. Products include concrete, windows, extras were to be addressed not ignored, material products, trades, etc. were agreed on then continually changed at whim after booked in which made pricing almost impossible during covid issues on market
I'm withholding this material because the previous labour and product prices will not be addressed or rectified.
*** ******* ** ******* *** ** ********** ** ******** **** ******** ******* ****** ** ****** *** ** **** ******** *********
Customer response
25/10/2022
Complaint: ********
I am rejecting this response because:
*** ** **** *** ****** ** ****** ** ***** He quoted for concrete and was paid via invoice on completion of the job after inspection. Non of these costs where advised as this job was requested by Mr ******* and completed by himself with the inclusion of a concrete finisher employed by Mr *******. The building package was complied by Mr ******* using a quote from ******** ****** and invoiced on two separate invoices issued at the beginning of the year and paid for on receipt. He took the job on for framing using a quotation from access framing which I agreed to. He employed 5 staff on several different occasions however none of these staff stayed with Mr. ** ******* to complete the framing. When most of the framing had been completed Mr ******* advised that he was too busy to continue with the contract but still continue to arrange contractors to which he invoiced and was paid. He advised the electrician that he was no longer working on this job, when I finally spoke to the electrician Mr Adam ***** of **** ******** 6 weeks later I knew nothing of this and Mr ******* advised he was just joking but had already delayed the job 6 weeks. He then went on to organize the ventilation and plumber without an issue. However the plumber tried to obtain the circulatory board for the in floor heat system and Mr ******* refused to acknowledge contact with the plumber. Having a meeting with Mr ******* he advised that the soffit and facia installer was coming the end of September and the siding company first week in October. When I contacted both companies they advised they had never been in talks with Mr ******* they knew nothing about these jobs. ***** * **** * ******* ** **** *******. I had finally had enough and asked him to bring all my materials to site. He has blocked me via text after I continual requested him to deliver product with continual changes from him in delivery plans. He then finally advised I owed hoarding costs. Which I knew nothing about and he quoted he was working on finishing up my house plan ** *** *** ******* ** * ******* *********** * *** ******* ******** ***** *** ******* ** *** ********* *** ** *** **** ******** **** **** * **** **** * ****** ******* **** * ******** ** **** *** ***** ** ********* *** **** *** ******* ******* *** ********* All these additional charges and changes in material costs that Mr ******* is advising at this point has never been addressed to myself or ever notified. The building materials should have all been purchased when the invoice was issued and paid for at the beginning of the year ** *** *** ******* ************ * **** ********* ** ** **** **** *** *** *** **** **** ** ******** ********* *** *** ********** ******* ** **** *** **** ***** *** ********** **** ** *** ******* **** ** *** ***** Only until now am I receiving any form of communication from him. His framing work failed on numerous counts and the building inspector required the truss plan which was also requested and ignored by Mr *******. *** ****** ********* **** ******* *************** ********* ** *** ***** ********* *** *** **** ** ******** ** *** ****** ** ************ *** ** **** *** ***** ******* ** ** * ********** **** *** ** ** ******** * ***** ** *** ***** *** **** ** ** ***** **** ***** * *** ******* ******* ** *** ****** *** ***** **** The hoarding structure as he comments was built using materials supplied by myself. The windows concrete extras etc. have all been invoiced and paid for. ********* Mr ******* is wishing to take this court which I will gladly see him there
Sincerely,
Beverley *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.