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            Business ProfileLife Assure

            Medical Alarms
            BBB accredited business

            Contact Information

            1-1760 Main St

            Winnipeg, MB R2V 1Z7

            Get Directions
            Visit Website
            (800) 354-5706

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            4.61/5

            Average of 158 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 31/5/2016

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Products & Services

            Life Assure is the foremost provider of medical alert devices for seniors for Canada. Our goal is simple: keep seniors safe and allow them to live comfortably in their homes while remaining independent. At Life Assure, we take this goal very seriously, which is why we provide state of the art technology with each one of our extremely affordable and reliable units.

            With Life Assure, you can have peace of mind knowing that at any time, 24 hours a day 7 days a week, help is available at the push of a button. Whether you need to contact a family member, friend, or the local paramedics, our team of highly trained and dedicated staff is available whenever you need.

            Our simple and low monthly prices provide premium services with no hidden charges or extra costs. Additionally, our lifetime guarantee makes it easy for you to maintain the lifestyle you enjoy, while also staying safe.

            Protect yourself and remain independent with Life Assure.

            Business Details

            Location of This Business
            1-1760 Main St, Winnipeg, MB R2V 1Z7
            BBB File Opened:
            24/5/2016
            Years in Business:
            15
            Business Started:
            5/2/2009
            Business Started Locally:
            23/4/2015
            Accredited Since:
            31/5/2016
            Licensing Information:

            • CANASA - Canadian Security Association Menmbers

              CSAA - Central Station Alarm Association

              ACCESSIBE - Web Content Accessibility Guidelines

            Number of Employees:
            5
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Braiden Harvey, President
            Contact Information

            Principal

            • Mr. Braiden Harvey, President

            Customer Contact

            • Mr. Braiden Harvey, President
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/08/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I submitted a complaint about this company mid July when they removed ***** from my account. Initially, I contacted their only available line, and was told I would have to return equipment they sent, which they would then inspect and they would return my money, if all was well. I filed a complaint then. A message was left by someone identifying herself as, "******", a manager at Life Assure, July 23/24, stating she wanted to make everything right and to call her. When I did ****** was unavailable but stated that all was fixed and that I would receive my refund on Monday, July 29/24. To date, no refund. Today this company withdrew ***** from my account. Totally unacceptable. **** ******* ********* *** ****** **** ********  Further, I would request contact information, phone/email, of upper management
            Read More
            Read 15 More Complaints

            Customer Reviews

            158 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Terry B

            19/09/2024

            They are a great company. I've tried many companies regarding the safety and well-being of my mother, but Life Assure has surpassed them all. My mother falls a lot and they are always there to look after her through all her falls and false alarms. Their customer service is great as well, thanks to Miss ******* for her help
            Read 157 More Customer Reviews

            Local BBB

            BBB Central Canada

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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