Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Stuart Kia has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStuart Kia

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    new car dealer, used sales parts and servives

    Business Details

    Location of This Business
    265 Robie Street, Truro, NS B2N 5E5
    BBB File Opened:
    1/1/1979
    Years in Business:
    46
    Business Started:
    21/7/1978
    Business Incorporated:
    21/7/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Robert K Stuart, President
    Contact Information

    Principal

    • Mr. Robert K Stuart, President

    Customer Contact

    • Mr. Robert K Stuart, President

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    24/11/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I have been overcharged for Service, I had worked done on my car, ***** that works. There is trying to say the work took 17 hours at a $109 hr, when I took the bill to multiple mechanics. They said the work should have been four hours six hours max. I know the car was not in there for seventeen hours for 4 days as if they stated. I have asked for all bills sent to me so I can have them looked over. They have not done this instead sent the bill to Collections. So of this is not resolved I will have no choice but to post On social media and go to the news, informing people of the over charge, plus they took the ******** converter out of my car with out my ok, if I know that was happening I would jave asked for it as they are worth alot of money. So they would jave sold that, plus have my winter tire I can not get back. They can Consider the bill paid info. as I'm sure people will not be happy that being overturned and ******** converter being removed from the car which I do believe is against the law for them to do. They stole it basically. I was not informed. It was coming out. I was told a screen was being fixed in my muffler and instead this was done and I was not informed. So of the bill thay was sent to Collections affects my credit. I'll have no choice but to go to social media and to the news with this information of what they are doing.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wendy E

    1 star

    20/11/2023

    I had an appointment booked weeks in advance to have my car repaired. The service manager was very rude to me. He said that it is tire season and looking at my car was an expense to him. My car is under warranty and I feel it is unsafe to drive. He told me to bring it back in January for 3 day. I am very upset with my whole experience there.

    Stuart Kia Response

    21/11/2023

    I am sorry you feel that way. I am not going to get into a war of words but this time of year every repair facility is at capacity. Put your self in our good customers shoes that have waited weeks to get their scheduled repairs done. I don’t think you would have been very happy if we had called you and canceled your appointment to get someone else’s car in ahead of your. In your statement of waiting weeks for an appointment we both know that is not true. You were told the day prior since waiting for the next available appointment was un acceptable to you to drop your car off and we could get it worked in. Expecting it in at 8am the next morning is not working it in . We tried to accommodate you but unfortunately it didn’t meet your expectations. Maybe in the future if you get in an emergency situation you should contact your selling dealer

    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.