We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies
on BBB websites to remember your preferences, improve website performance and enhance user experience, and
to recommend content we believe will be most relevant to you. Most cookies collect anonymous information
such as how users arrive at and use the website. Some cookies are necessary to allow the website to
function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary Cookies must always be enabled

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
Share
Business Profile

Grocery Store

Loblaw Companies Limited

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Reviews

This profile includes reviews for Loblaw Companies Limited's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Loblaw Companies Limited has 217 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.1

    Average of 42 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Sylvia S.

      Date: 07/06/2025

      Recently purchased red pepper package of 4 with a large white sticker that stated Product of Mexico. Got home noticed that plastic package stated US. - The white sticker didn't completely cover the address. **** ** **** ********* ** **** *** ******** *** ******* ** ******** ** **** *** ****** *** ********* **** ** *** ********* ** *** ***** ********

    • Margaret V

      Date: 29/05/2025

      I had a pick up on line order, tried to email them , the email addrees on the receipt was not functioning and did not take my complaint, I phoned but they did not correct their overcharging . IMPOSSIBLE to get any action . TERRIBLE CUSTOMER SERVICE

    • Gwend P

      Date: 08/02/2025

      **** ******** *** ****** ** ****** ** ******* *** ** ***** *********** * **** ******** **** ***** ******* *** ********** ***** **** ***** * **** ***** *** *** ************* ** **** ** **** **** ** ****** ** **********. This pharmacy refuses to send my red requests to my physician until 7 days before I am due to refill the prescription. ** ************ physicians are stretched to their maximum due to shortages. She is unable to get to her pharmacy repeat requests for up to 30 days. So I have to stop the medications abruptly causing severe symptoms causing me to be unanticipated function and I am unable to go out. **** * ********** ******* *** ************* * **** ********** ****** ******** ************ *** *********** ** ********* *** **** **** ** ************* The pharmacy does not care about their clients! ***********!

    • Sean G

      Date: 27/01/2025

      I set up a PC Express order and one my items (***** Toilet Paper) was on sale priced at $15.99. After placing my order, I received an email receipt confirming that. However, when my order was prepared, the store decided to **** * **** * ****** *** charge me the full price of $23.99 for it. I called and was told that nothing could be done about it. ** *** ****** ********** ******** *** **** ********** **** **** ** *** ** **** ****** **** ***** ******** ******* ******** ********* ** * ****

    • Sreedevi S

      Date: 27/01/2025

      I am unable to accumulate PC Optimum points which is linked to Financial transactions

    • Archana B

      Date: 22/01/2025

      * ** ******** ** the false advertising of this company. They had a promotion about collecting 20 stamps and getting 75 percent off pots. There was never any inventory we ended up collecting 40 stamps. **** ** *** ** ******* ************* We went so many times and items never there. This was all a **** to get people to spend more money here. I am very upset about this

    • Intekhab A.

      Date: 11/11/2024

      I have frequently experience racial profiling of customers at this store. Staff frequently security check bags of people from certain race while ignoring others. Staff is quite **** and behave badly to certain section of community.

    • Sandy B

      Date: 05/11/2024

      ** * **** ** ***** * ***** Went to RCSS in late june/ early July. BOSS at ******** ******* Glasses SCRATCHED my lens. I complained to Tara, Customer Service, who told me that I would get a brand new pair of glasses. She sent info onto Chantal B. RO Sr. Manager, Optical Operations, RCSS BC who said for me to send info to her on eyeglass PURCHASE. At that time I was thinking of MAYBE getting 3 pair. Sent her info from a different RCSS in Delta BC. she sent me her "Offer" which was in her words a great offer, paying for first pair ( normal every day pair that I was SUPPOSED to get free) 2nd cheaper pair comp glasses with $100 frame and 3rd pair half price, and ALL COATINGS< TWO YEAR WARRENTY. She also in her emails said that the frame I could pick out was $249. So after 9 emails, I sent it upstairs who I was told his name was Michael. *** ******* **** I received a take it or leave it letter from Kenneth B. Specialist, Customer Support & Escalations who sent me this:We can confirm that store offer is for a free pair of glasses (frame valued maximum $149 + lenses). The glasses would not come with an extended warranty, however.!!! I wrote him 5x after that telling him to listen to Tara, customer service agent I first spoke to phone message to me,, and to read Chantals' emails. HE NEVER REPLIED!!!!!!!

    • Andre B

      Date: 29/10/2024

      Waiting for 4+ hours on hold to resolve an issue that they created by locking my points balance needlessly.

    • Bhumika C

      Date: 28/10/2024

      ***** shoppers *** *** ** **. They allow supervisors to target and pick on customers and I was picked on by one supervisor and an employeee and the supervisor was giving me ******** attitude at this location and did not want to descalate but it was escalated so quickly and ****** me verbally and even touched me ********** . I reported it to pharmacist and pharmacist do not care at all and started blaming me for complaining to him and "wasting his time" just because I came to complain to the pharmacist after a long time . His response ** ****** ********** *** blames the victim even though he admitted that the employees are at fault *** **** **** ***** ** ****** ** ******** however he chose to blame me for all what happen to me and told me that his time is wasted. This is not how *** ****r should solve a situation and I asked for any gift card or compensation *** ** ** ** ***** ** ***** ** * **** **** * He straight away told me No. and he does not want to do anything for me. I did deserve an apology or at least some compensation. It was a very strange interaction that he just striaght away changed his mind from admitting the truth to turning the blame on me and being very ******** and **** to me ******* ** ** ******* * **** **** ***** ****** ***** *** he backed off in his words. This owner pharmacist does not care *** ****** ** ******** *** ******. He does not value any customer ** *** *** ******* *** ******* **** ******** ** *** **** *** ********** ****** ***** *** *

    Loblaw Companies Limited is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.