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          Find a Location

          Canada Post Corporation has 110 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Canada Post Corporation

              2701 Riverside Drive Suite 1200 City of Ottawa, ON K1A 0B1

            • Canada Post Corporation

              6010 67A St Red Deer, AB T4P 3E8

            • Canada Post Corporation

              2 Aspenglen Dr Spruce Grove, AB T7X 4B3

            • Canada Post Corporation

              309 10 St Wainwright, AB T9W 1N8

            • Canada Post Corporation

              4906 50 Ave Leduc, AB T9E 6W9

            Business ProfileCanada Post Corporation

            Post Offices
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2701 Riverside Drive

            Suite 1200

            City of Ottawa, ON K1A 0B1

            Visit Website
            Email this Business
            (866) 607-6301

            Customer Reviews

            1.14/5

            Average of 147 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            197 complaints closed in last 3 years

            73 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Canada Post Corporation has 110 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Canada Post Corporation

                2701 Riverside Drive Suite 1200 City of Ottawa, ON K1A 0B1

              • Canada Post Corporation

                6010 67A St Red Deer, AB T4P 3E8

              • Canada Post Corporation

                2 Aspenglen Dr Spruce Grove, AB T7X 4B3

              • Canada Post Corporation

                309 10 St Wainwright, AB T9W 1N8

              • Canada Post Corporation

                4906 50 Ave Leduc, AB T9E 6W9

              Headquarters
              2701 Riverside Drive Suite 1200, City of Ottawa, ON K1A 0B1
              Email this Business
              BBB File Opened:
              1/1/1981
              Years in Business:
              43
              Business Started:
              1/1/1981
              Type of Entity:
              Corporation
              Number of Employees:
              1000
              Business Management
              • Office of the Vice Presidents
              Contact Information

              Principal

              • Office of the Vice Presidents

              Customer Contact

              • Office of the Vice Presidents
              Additional Contact Information

              Fax Numbers

              • (613) 734-7427
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              197 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/05/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Date of Transaction: November of 2023. The amount of money you paid the business: $25 (cad) What the business committed to provide you: Delivery of my parcel to my receiver and sending back the parcel to me as sender when receiver did not get it within allowed time What nature of the dispute is: compensation of the value of my parcel or return to me my parcel Whether or not the business has tried to resolve the problem: no for me Account/ order/ tracking number: **************** Please see attached documents: 1. My letter to the ombudsman of Canada Post- complete details of my tracking number and ticket case. 2.Ombudsman letter to me with their decision 3. My response letter to the ombudsman's decision.
              Read More
              Read 196 More Complaints

              Customer Reviews

              147 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Charmaine S

              12/07/2024

              For the last 5 years, we have not received any parcels/packages from Canada post. I'm am home 99% of the time, so that's not an excuse for them to not deliver anything. When I have gone to the post office to enquire if anything is there for me because tracking says it's been delivered, it is sometimes there. When I asked why it is not delivered to my condo mail box or my door, I have been told MULTIPLE TIMES that they do not deliver to my kind(yes, those are the exact words). When I ask what is meant by that, no one ever answers. I have asked this to 3 different people working at the post office and it's the same reply.Now I have had the last 2 packages not show up anywhere. Tracking says delivered, post office people say nothing for me there, and I cannot get beyond a chat bot on the phone and app. No way to reach anyone in person to find out what is going on.If I could give negative stars, I would!

              Canada Post Corporation Response

              16/07/2024

              Thank you for bringing this matter to our attention. This is not the experience we want for our customers and regret the stress and any inconvenience this may have caused you. To ensure your concerns are addressed quickly, I invite you to get in touch with our **************** support team at ************** to address your concerns.Thank you, Canada Post **************
              Read 146 More Customer Reviews

              Local BBB

              BBB Canada's Northern Capital Regions and Quebec

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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