ComplaintsforCanada Tax Reviews Inc

• Initial Complaint

  03/01/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I initially was contacted via email ** ***** ******. They were offering a free consolation for a government debt relief program. Being the inquisitive, curious and slightly paranoid gal that I am... I hit the link to their webpage to get a better grasp of what they do. I saw they offer a 10 year tax review ... And I read a few paid testimonials claiming they really were the best. These reviews could compare to someone who had just won the lottery. It also said they don't get paid until you get paid... So I figured it wouldn't hurt to give it a try. I was late in filing my 2021 taxes ... To be honest I was only trying to maximize my return. 2021 I was in school for half the year and I worked the other half... I was waiting on documentation from the school. I informed them of this immediately and insisted the 10 year review excluded 2021. Several emails followed from multiple different representatives claiming I had 1 or more years of unfiIed taxes and they insisted they correct that by filing on my behalf. The only year unfiled was 2021 and I quickly reminded them I wasn't ready to file. I made that very clear. Once they had access I didn't hear anything back for weeks maybe months. I thought I had been ******* as I'd send emails and recieve no reply or attempt to rectify their legitimacy. Then got dozens of emails from their staff telling me they discovered that the government owes me $2500. They had me sign a release and I believed this money was coming from 2010-2020 tax review. They filed my tax 2021 taxes and now expect me to pay them $865. Now I'm being ********* by phone and email (10x a day or more) by these people saying they are going to garnish my wages and put a lein on my assetts. I did not agree to this and I wish I never allowed them access to my file. This can't be legal and Canada tax reviews cannot be trusted whatsoever. They are *********** me constantly and they are the ones in the wrong here. **** ** ******** *** *** ** *****

  Business response

  05/01/2023

  Hello ********, thank you for reaching out and we are sorry you had an unpleasant experience with Canada Tax Reviews. When looking at your file, there were some mistakes made on our end and our team will be contacting you as soon as possible to rectify this. Please look out for our calls regarding this.

  Customer response

  10/01/2023

  I reject their response because talk is cheap. They admit mistakes were made on their behalf however no action to redeem themselves has followed. I'm still being ********* relentlessly via phone and email daily with a bill for a service I did not request. My credit rating is reflecting very negativly as a result of their dishonest and manipulative business tactics. I'm surprised they haven't been shut down already as there is a pattern of similar disatisfied customers and negative reviews.

  Business response

  13/01/2023

  Hello ********, there were many actions made since your complaint to rectify this issue, but you have not been answering our emails and calls. For confirmation, we have adjusted your invoice and have sent you the revisions, as we have tried to discuss with you. As a reminder, you have signed the T183 form, which allocated permission for us to work on your 2021 Taxes. The year is clearly stated on the top right of the first page, and you approved by signing this document. Please give our office a call to further discuss details of your file, and work towards paying your adjusted invoice.

  Customer response

  14/01/2023

  
  Complaint: ********
  
  I am rejecting this response because: I did not ask for this service. I asked for a 10 year tax review from 2010-2020. I have emails that confirm  this. I did not want my taxes filed as I needed documents from the school
  I attended. I have someone who handles my taxes locally and now I must pay them to correct your mistakes and file accordingly.
  Sincerely,
  
  ******** ********

  Business response

  30/01/2023

  Hello ********, we have already admitted to this mistake and have made many efforts to contact you to rectify the situation. The T183 that you signed on July 5, 2022 is what led us to file your 2021 taxes. We adjusted your invoice amount to $120, and we highly encourage you to give our office a call to get this sorted. 

   

• Initial Complaint

  13/12/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This is a complaint about the constant ********** from this company regarding payments. The company helped me get a disability tax credit with CRA. In part for their services I agreed to pay them 33%. This is a deal I fully accepted. I was to receive a refund of 13k from CRA, thus owing Canada Tax Review 5K. Since I already owed CRA monies because I was recently medically released from the military and wasn’t taking proper taxes off at the pension sources I owed for back taxes of 11k. Canada Tax Reviews suggested I set up a payment plan with them for the 5K, I owed them so I did. First payment was due 30 Nov. The issue is they have been ******ing 3-4 times daily since 14 Nov reminding me off the payment that was due in two weeks time. I called the office and spoke to management to advise them **** * **** ***** ************ *** that their daily messages were triggering my condition causing panic attacks. The manager told me that they would stop calling and text, yet the never did. I made the first payment and the ********** continued as they kept sending reminders of the next payment due date. In desperation, to get them to stop, I told them I would not make any payments until they stop triggering my mental illness. Yet they still ****** me. I missed the 8 Dec payment in spite but made daily $10 payment and I have rescheduled weekly $100/week payment to start 15 Dec. All I ask is for them to stop contacting me and they will get their monies in full on the agreed payment dates and perhaps the whole 5K in full if I receive a lump some from Veterans Affairs Canada. I agreed to pay them the money which I will honor and pay in full, I was very happy with their results but I the constant ********** for payment is not necessary or warranted. It is very draining and tr**** on my mental health. I can provide and medical documentation you require to support my claim. Please Help

  Business response

  20/12/2022

  Hello ****, I am sorry to hear you are not happy. 
  
  As per the payment plan you agreed to, we will refrain from contacting you as long as your payments are on time. If your payments are delayed, you will receive a follow up call to ensure you are on track and get this invoice paid at the soonest convenience.
  
  For additional information, you are sent an email after each payment is received telling you when your next payment is due. If your payment is received before that date, you will not be contacted except for a payment confirmation received by email. 
  
  Please feel free to contact our office to let us know how we can make your experience a better one.

  Customer response

  20/12/2022

  
  Complaint: ********
  
  I am rejecting this response because: 

  payments were made on the agreed upon date 19 Dec and I still received calls today 20 Dec, ********* me.  These people are out of control and worst than any collection agency. I even made an extra payment today for a payment previous postponed until the ********** stop. The payments are automatic from my account and I don’t need call ********* me, reminding me of a future payment. I can control when the payments are made but can’t control when their bank accepts them   I can prove that money was taken out of my account on the agreed date.  The ********** stated several times daily two weeks before the first agreed payment and hasn’t stopped  
  

   They are ********* me and won’t stop.  My health is being compromised.  Please stop. 
  
  Sincerely,
  
  **** ******

  Business response

  21/12/2022

  Hello ****, you are correct that the agreed payment date was December 19th, but your payment was made on December 21st. This is why you were contacted on December 20th regarding your delayed payment.

  All payments are processed the same day. When creating a payment plan, you do not receive any calls or emails until the day before your payment due date and the day of. These are reminders on the set payment plan made with our company.

  Additional emails and calls are only made if the payment is not made on payment due date.

  Since you have automatic payments set up starting December 26th, you will not receive any notifications regarding your payment unless the payment was missed, which you will be contacted about the following day. 

  Customer response

  22/12/2022

  
  Complaint: ********
  
  I am rejecting this response because: 

  Your information is not correct.  As you can see by the photos, I can prove payments were made on the 19th& 20th. Once again you are being ********* and l**** about the facts.  Once again, my payment was made on the 19th and I cannot control when you accept the payment.  All you do is ****** people who are pa**** their bills in hope that you will drive them into pa**** the whole bill at once.  Again, you are ********* *** not providing the true facts.  But reality is, I know the difference, photos to BBB show the truth and my bank statements prove the truth. 
  
  Sincerely,
  
  **** ******

  Business response

  05/01/2023

  Hello ****, the photos you provided shows you enabling recurring payments starting December 26th 2022. There is no information in those photos that states there were payments made on December 19th and 20th. Please resubmit the correct photos so this can be looked into further.

  Customer response

  06/01/2023

  
  Complaint: ********
  
  I am rejecting this response because: The photos did not load last time for some reason. Here they are.  The photos of the receipt you sent 1 minute after you called ******ing me for a payment contradicts for last claim that the payment was made until the 21st. 
  
  Sincerely,
  
  **** ******

  Business response

  13/01/2023

  Hello ****, thank you for providing these photos. Our call lists are loaded very early in the morning, therefore if payment is not made on the agreed due date, you will be called that day regardless. In the morning, payments are posted in order of being received.

  Customer response

  17/01/2023

  
  Complaint: ********
  
  I am rejecting this response because:
    Once again. I will show you in the photo the payment was made on the 19th as agreed.  
  

  Just like on the 26th,, here is how confused you people are.  Telling me in one message payment is due on 27th and another messaging same day telling me payment was due today after payment was already made. 
  

  *** *** ********* ******!!!
  
  Sincerely,
  
  **** ******

  Business response

  30/01/2023

  Hello ****, when setting up your payment reminders for your payment due on December 19th, there was an error that caused you to be notified a day before you were supposed to be. We apologize for this inconvenience, and have made the appropriate changes to ensure notifications are sent on the correct dates to give you time to submit a payment before getting contacted.

• Initial Complaint

  06/04/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  The originally Invoice of 2800 was revised to become **** once the billing issues were resolved. Invoice **** was paid in May of 2021 for $3,800.19 with the promise it was not be put on my credit or be removed if already posted. The contact information of Canada Tax Reviews is ********* ***** and *********** so as to not be able to contact them for errors or communication. The amount is posted to my credit report even though being paid and is still listed as unpaid, almost a year after it was paid.

  Business response

  05/05/2022

  Business Response /* (1000, 5, 2022/04/20) */ Hello *****, I am sorry to hear you did not have a pleasant experience with Canada Tax Reviews. I forwarded your complaint to the billing department and they have made the adjustments on *******. Please do not hesitate to contact us for additional information.

• Initial Complaint

  21/12/2021

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Canada tax review is saying that I did my taxes with them online in March of 2019 and that and says I was issued a refund on May 26th 2020 in the amount of 4137.16 and that I owe them 33% of this said amount.. I have never done my taxes with them online or in person I live in BC and they are in Ontario. They have my social insurance number and have gone to collections agency called **************** I would like them to delete all my information or I will have my lawyer involved

  Business response

  20/04/2022

  Business Response /* (1000, 5, 2021/12/22) */ Hello ********, I am sorry to hear you did not have a pleasant experience with Canada Tax Reviews. When trying to look at your file, we were not able to see where this refund was generated from as you removed authorization. If you re-authorize us as a representative, we can look into your file to get information on your refund, and retract the invoice if we did not file for you. Please give our office a call so we can further assist you and make your experience with Canada Tax Reviews a positive one. Consumer Response /* (3000, 7, 2021/12/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did not and have not ever have done my taxes through a third party company ( Canada tax review ) have done my taxes through ******** ******* *** since 2017 never had anyone review my taxes to get me more and have never signed anything online I ************************************************************** have taken farther action with anti fraud and have filled a complaint with RCMP Business Response /* (4000, 9, 2021/12/28) */ Hello ********, you can verify us by going on to the CRA's official website and entering our GST/HST registration number which is XXXXXXXXX and our Business name which is "Canada Tax Reviews Inc." Then put in today's date for the Transaction date to verify us. Please give our office a call so we can look into your file, and we will retract your invoice if your taxes were not filed by us. Consumer Response /* (4200, 11, 2022/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have tried to call get no response on phone called XXXXXXXXXXX I have not done my taxes through this company nor have I ever signed anything online I do my taxes through ******** ******* *** since 2017 Business Response /* (4000, 13, 2022/01/07) */ Hello ********, I apologize you were not able to get a hold of an agent regarding this. I encourage you to call our main line at 613-368-9729, or toll free at 1-800-950-6754 so we can further assist you. Consumer Response /* (4200, 15, 2022/01/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like for you to stop calling and ********* me in this so called matter I did not and have never done my taxes through a third party company ***************************************************** I have called CRA and *********************************** and they say I do not owe nothing I wish that you delete my information including my SIN put me on your no contact list or my lawyer will be involved Business Response /* (4000, 17, 2022/01/12) */ Hello ********, we did not contract you to file your taxes, rather to view your taxes and identify a refund. A refund of the amount on your file was filed in on your behalf and approved by the CRA. This was a contract that you signed in 2019, which stated the exact process of this review and any fees that are present in this process. A copy of your signed contract was sent to you by email along with your invoice. I advise you give our office a call so an agent can further assist you regarding this. Consumer Response /* (4200, 19, 2022/01/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did not sign anything or ask for you to review my taxes Business Response /* (4000, 21, 2022/01/13) */ Hello ********, there is a contract on your file with your signature. It has been sent to you along with your invoices. I encourage you to give our office a call to discuss your file with an agent and look into retracting your invoice. Consumer Response /* (4200, 23, 2022/01/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) ************************************************************************************************************************************************ I did not sign a contract with you I did not ask for my taxes to be reviewed I did not sign anything it is not my signature Business Response /* (4000, 25, 2022/01/20) */ Hello ********, we filed in for a refund for you, but you removed our access on your CRA account, so we are not able to see whether you received this money or not. You did sign a contract with us, and it has been sent to you many times for your records. This is company protocol: all you would need to do is re-authorize us as a representative on your CRA account so we can confirm what happened with the refund. Consumer Response /* (4200, 27, 2022/01/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not see how I signed anything it reviewing my taxes u did not receive over 4000 dollars in my account the paper work you have is false that is not my signature I don't know who or how someone got ahold of my information is beyond me I will be calling CRA again to further investigate this mater Business Response /* (4000, 29, 2022/01/21) */ Hello ********, if you did not receive this refund, we will retract the invoice, but in order to do this, we need you to reauthorize us as a representative on your CRA account so we can look into your file and see if this refund was given to you or not. I encourage you to give our office a call to discuss your file with an agent. Consumer Response /* (4200, 31, 2022/01/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have called CRA and they said that I didn't get this refund amount at all ******************************************************************** I will not give you access to my account as you should have never had access in the first place I also filed with the Auni fraud center and have talk to your collections agent ******* this morning as well. I can give you the amount that I have paid and received from CRA that's it thank you Business Response /* (4000, 33, 2022/02/01) */ Hello ********, at this point it is entirely between you and the collection agency, unless you would like to pay with us and we can offer an 80% discount on our fee. Canada Tax Reviews only gains access to a client's CRA account when a contract is signed. Otherwise, there is no way we could've gained access and authorization. Consumer Response /* (4200, 35, 2022/02/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) Well I don't know what to say.. how you got access to all of this it's besides me cause I never signed anything don't even know how to go abouts doing so that is not my signature never have I ever signed anything online in my life so I don't know what to say Business Response /* (4000, 37, 2022/02/04) */ Hello ********, this is the most fitting way our company feels is a fair compromise. We don't forge signatures and we have a signed contract. Consumer Response /* (4200, 39, 2022/02/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) Yes I understand that but this is not my signature I did not sign this document I do not have clue how or who did but I can forward say it wasn't me and I did not receive 4137.16 dollars in my bank account Business Response /* (4000, 41, 2022/02/09) */ Hello ********, please download your Statement of Accounts page on your CRA account to show us that you never received this money. Consumer Response /* (4200, 43, 2022/02/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have tried to get into my CRA account online but have been locked out as I tried to many time I have gone through my paperwork and took pictures of these.. I gave paid in 2016 in the amounts of 561.02 and 708.20 And in 2017 have paid 1411.76 Business Response /* (4000, 45, 2022/02/24) */ Hello ********, thank you for these documents. Please gain access to your CRA account so you can download your Statement of Account. The Statement of Account is a detailed transaction list, showing charges and payments made to and from your CRA account. If you call the CRA, they will assist you in unlocking your account so you'll always have access to all your tax documents. Consumer Response /* (4200, 47, 2022/02/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) I'll have to call CRA when I'm not busy with work Business Response /* (4000, 49, 2022/02/25) */ Hello ********, the CRA's phone hours are Weekdays 8AM-8PM, and on Saturdays 9AM-5PM. Please call them at your soonest convenience to get access to your account. Their number is X-XXX-XXX-XXXX. Consumer Response /* (4200, 51, 2022/02/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have talked to CRA and that my taxes were reassessed. the part were who gave canada tax reviews the authorities do do so were not given by myself and that I have to send a letter to Winnipeg tax center and ask for the document authorization request I didn't receive the amount of 4137.16 I received 2630.82 so if I did not authorize this I am not will to pat the amount of 1528.80 and to resolve this matter we either wait till I get a letter saying who gave you authorization or I pay a lesser amount Business Response /* (4000, 53, 2022/03/02) */ Hello ********, we previously offered an 80% discount on your invoice. You may choose to pay this invoice or wait until you receive access to your CRA account and the documentation required. Consumer Response /* (4200, 55, 2022/03/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) So 80% of 1528.80 ? Or 80% off this amount? Business Response /* (4000, 57, 2022/03/09) */ Hello ********, it will be 80% off your invoice amount, which is $1,528.80. If you have received access to your CRA account, please submit your Statement of Account to prove that you did not receive $4137.16 from Canada Tax Reviews. Consumer Response /* (4200, 59, 2022/03/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) No I have not received acsess yet Business Response /* (4000, 61, 2022/03/15) */ Hello ********, in order for us to proceed, please call the CRA at your soonest convenience to gain access to your CRA account and download your Statement of Account. This will prove whether a refund was issued to you or not, and we can proceed accordingly. Consumer Response /* (4200, 63, 2022/03/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) Doing the best I can to find out how this happened Business Response /* (4000, 65, 2022/03/25) */ Hello ********, as previously mentioned, we can not proceed until you download your Statement of Account as a way to prove that you have not received a refund through Canada Tax Reviews. Please get in touch with the CRA as soon as possible to unlock your account and download your Statement of Account. Consumer Response /* (3000, 69, 2022/04/07) */ (The consumer indicated he/she ACCEPTED the response from the business.) This is what they sent for 2020 and 2021 Business Response /* (4000, 71, 2022/04/08) */ Hello ********, thank you for submitting these documents. In order for us to verify if a refund was issued to you by Canada Tax Reviews or not, we need statements from 2020. The documents you submitted start in 2021, and Canada Tax Reviews issued you a refund in 2020. Please submit this at your soonest convenience.

• Initial Complaint

  22/10/2021

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Canada Tax Review constantly phoning me, text me and email me on a daily basis 6 days a week requesting I owe $30.66 of an alleged bill they state I owe them of which I do not owe them. They are constantly ********* me when I have emailed them to stop contacting me either by phone, emails and text messages. **Update Oct 23** Canada Tax Review keeps phoning me every day leaving messages on my voicemail when I have them blocked. They know they are blocked yet still ********* me constantly when I have previously emailed them once to cease all contact with me. I want them to stop ********* me. Thank you.

  Business response

  28/01/2022

  Business Response /* (1000, 6, 2021/11/01) */ Hello *****, I am sorry to hear you did not have a pleasant experience with Canada Tax Reviews. We are completely transparent with the fees for our services. We ensure clients agree to the fees before processing an application, which is why you have an outstanding invoice. Feel free to be in touch if you feel there is any further actions we can take to make your experience with Canada Tax Reviews a more positive one: XXX-XXX-XXXX. Consumer Response /* (3000, 8, 2021/11/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) No fees were explained to me during my telephone conversation with Canada Tax Reviews. ****************************************************************************************************** I wish they would stop contacting myself immediately.

• Initial Complaint

  22/10/2021

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have been receiving calls leaving messages about whether I need money plus emails which where never verified by myself . I received $900 dollars from the Government of Canada . It has not been cashed. Now they want a 100. I want to return the cheque and these calls and emails must stop. I called them and a women said I authorized the payment which is a *** . I received an email on Sept 23 asking me to verify which I did not do . These people are relentless and obviously tied unto our government somehow. I hope you can help me out and have this relentless activity stopped.

  Business response

  11/04/2022

  Business Response /* (1000, 5, 2021/11/01) */ Hello *******, I am sorry you did not have a pleasant experience with Canada Tax Reviews. According to your file, you submitted a form agreeing to our fees in order to receive this benefit. Before submitting this form, we ensure that you are aware and agree to the fees for this service. Feel free to be in touch if you feel there is any further actions we can take to make your experience with Canada Tax Reviews a more positive one: XXX-XXX-XXXX. Consumer Response /* (3000, 7, 2021/11/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) I received an email asking me to verify which I did not do . This was after repeated attempts by myself to stop these people from pursuing me . Why would I want to send this money back if this was the case.? They are not being honest . I do not accept their response at all . I would like an honest apology from these people . I appreciate the BBB getting involved because it stopped their relentless attempts to get money from me . The govt. cheque was returned using registered mail snd I will pursue this to the courts if necessary. Our citizens deserve better than having to deal with a company like this that preys on people . Business Response /* (4000, 12, 2022/01/24) */ Hello *******, the $900 you received was from Canada Tax Reviews, not the Government of Canada. We are a private accounting company that assist clients through the CRB application process. There is a fee for each benefit period you were approved for. This was mentioned in the form you submitted. Consumer Response /* (3000, 20, 2022/02/11) */ I have been away and just reviewing this now . Canada Tax Reviews have not been forthwith concerning my complaint . I absolutely did not agree to these funds . Im sure they have some sort of way to say they did being a disreputable lot. I tried to contact them on numerous occasions and could never get through to the person who had left the latest email saying I authorized this . Im currently dealing with Rev Can in this matter and they should know their actions will be dealt with by a power greater than themselves . Business Response /* (4000, 22, 2022/02/15) */ Hello *******, in order to be in the system to receive CRB, you need to submit an online form. This form asks for your personal information to get a better idea of your financial status during Covid-19. At the bottom of this page, our fee structure is mentioned, specifying that you only pay us once you get your payment. You are not able to proceed with your application until you specify that you agree with these fees. We have tried contacting you by phone regarding this, but we were not always able to reach you. This was before and after you sent an email asking us to give you a call. We also sent you numerous emails with information on this, but you unsubscribed from all email communication.

• Initial Complaint

  30/09/2021

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  This ********** and ********** institution circumvented me personally from collecting all CERB benefits entitled to me by ********** me with ****************** and expectations to collect CERB BENEFITS since 2020 09 15 I was ****** about procedures and process involved to receive benefits from the CRA for the CERB benefits by them I found out today from the CRA that the CRA did not receive my approved application from this private company ever. for the entitled payments during my dealings with this company. As the CRA personally informed me due to there negligence a large monetary value due to me I will not receive now from the CRA. I am exploring Many options at my disposal to reclaim any part or all monies lost to me by there neglect and negligence during the initial CERB benefits applications procedures this institution should not have or allowed branding or company logos that indicate or have similarities that associate them to anything the CRA, revenue Canada or the government.

  Business response

  10/03/2022

  Business Response /* (1000, 7, 2021/11/01) */ Hello ******, I am very sorry to hear that you did not have a pleasant experience with Canada Tax Reviews. After reviewing your file, we do not have any record with you until recently and we applied the two CRB periods available for you. Feel free to be in touch if you feel there is any further actions we can take to make your experience with Canada Tax Reviews a more positive one: XXX-XXX-XXXX. Have a great day. Consumer Response /* (3000, 9, 2021/11/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) This company was clearly told by me to not plaintiff have dealing with me they have only started acting due to this claim after 18 months of complacency and are now trying hard to complete there Due diligence after I've taken actual actions against them my claim stands I do not accept there defending position and am considering lawful actions against them If more documents and correspondence is required I have that in the form of txting between us and email conversations Business Response /* (4000, 15, 2021/11/22) */ Hello ******, you submitted a form on September 25th 2021 giving us consent to apply for the CRB benefit for you. This form also states CRB requirements and our service fee, and submitting this form confirms your eligibility and agreement to our fees. We applied the two available periods for you that same day. We have no previous activity with you. Feel free to be in touch if you feel there is any further actions we can take to make your experience with Canada Tax Reviews a more positive one: XXX-XXX-XXXX.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩