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Find a Location

Garry's Garden Gallery has 1 locations, listed below.

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    Business ProfileforGarry's Garden Gallery

    Garden Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5 Commerce Road, Lindsay, ON K9V 5Y3
    BBB File Opened:
    31/7/2012
    Number of Employees:
    15
    Business Management
    • General Manager
    Contact Information

    Customer Contact

    • General Manager
    Additional Contact Information

    Fax Numbers

    • (705) 324-6386
      Primary Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    15/11/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased a brand new Hot tub from Garry garden gallery. Recieved it home. Installed on Nov 7th. Filled with water to function Nov 8th. Worked ok and heated up but heard a sound from the pump. Confirmed pump in hot tub is defective Nov 9th. Called garrys to inform. Told i must pay $150 for a service guy to come out and look at. Nov 11th spoke to inup manager. Told i must pay $150 for a service guy to come out and service it. I said the pump is defective and must be replaced. I have not even had the tub running more then 24hrs. I asked how do i return. His response was all it on ******. I asked for the owner. He said he is not allowed to give me that info i must pay the $150 to have a service guy to come out or call the mfg. I explained garrys some me a defective unit and should come good for it or allow me to return. In the end he has sent me a link tov their website to call and pay for a service tech.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lifelong Gardner M

    1 star

    21/01/2024

    Won't honor original price of object.Put a new price sticker over the old one, which I didn't notice prior to purchase.

    Garry's Garden Gallery Response

    22/01/2024

    Thank your for your reply the product in question did scan through our Pos system at the correct price that you had purchased the product for. The product was repriced at the correct price to match the bar code on the product our cash register system Garry's garden gallery Management team

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