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Find a Location

Fidem Finance has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fidem Finance

      902-140 Fullarton Street London, ON N6A 5P2

      BBB Accredited Business
    • Fidem Finance

      Station B, PO Box 53 London, ON N6A 4V3

      BBB Accredited Business

    Business ProfileforFidem Finance

    Credit Cards and Plans
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/5/2024

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Fidem Finance has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fidem Finance

        902-140 Fullarton Street London, ON N6A 5P2

        BBB Accredited Business
      • Fidem Finance

        Station B, PO Box 53 London, ON N6A 4V3

        BBB Accredited Business
      Location of This Business
      902-140 Fullarton Street, London, ON N6A 5P2
      BBB File Opened:
      2/6/2015
      Years in Business:
      6
      Business Started:
      2/4/2018
      Accredited Since:
      10/5/2024
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 7:00 PM
      T:
      8:00 AM - 7:00 PM
      W:
      8:00 AM - 7:00 PM
      Th:
      8:00 AM - 7:00 PM
      F:
      8:00 AM - 7:00 PM
      Sa:
      8:00 AM - 7:00 PM
      Su:
      Closed
      Business Management
      • Steven Teal, General Counsel
      Contact Information

      Customer Contact

      • Steven Teal, General Counsel
      Additional Contact Information

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      18/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My account went into collections after one missed payment 6 years ago. Since then they have used 3 different collection company's but refuse to give me the information I need to settle it. I still have not received in writing the amount I owe, the names or licenses of the collection company or the payments I have made. The intrest is more than the original debt and they continue to charge the intrest at 46 oercent percent 6 years later. They will not work with me to come up with a solution and refuse to provide receipts.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shawn P

      1 star

      24/07/2024

      After letting Fidem know I wanted to close out my account with ********************************************* and Fidem Financial said that it would be done. I received a CC statement today with charges posted after the date i requested my account be closed. So buyer beware when dealing with Fidem Financial as Fidem does not want to close out your account when asked to by you the CC account holder. After a 2 hour heated discussion today Fidem Financial assured me that my account is now closed, all I can do is wait to see if I get another statement in the mail next month. All I can say is buyer beware when dealing with Fidem Financial

      Fidem Finance Response

      01/08/2024

      We have reviewed and coordinated directly with the consumer to ensure that the items identified have been fully address. We thank the consumer for their patience and openness to work with the Fidem Team. We value all our customers feedback and work promptly and diligently to ensure that any items are addressed to the consumer's satisfaction

      Local BBB

      BBB Serving Western Ontario

      BBB Reports On

      BBB reports on known marketplace practices.

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