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Find a Location

Nature's Sleep has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nature's Sleep

      5230 Mississauga Rd N Mississauga, ON L5M 4Z2

    • Nature's Sleep

      1260 Kamato Rd Mississauga, ON L4W 1Y1

    • Nature's Sleep

      5 - 2900 Argentia Rd Mississauga, ON L5N 7X9

    Business ProfileforNature's Sleep

    Mattress
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Nature's Sleep has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nature's Sleep

        5230 Mississauga Rd N Mississauga, ON L5M 4Z2

      • Nature's Sleep

        1260 Kamato Rd Mississauga, ON L4W 1Y1

      • Nature's Sleep

        5 - 2900 Argentia Rd Mississauga, ON L5N 7X9

      Location of This Business
      5230 Mississauga Rd N, Mississauga, ON L5M 4Z2
      BBB File Opened:
      24/7/2014
      Alternate Business Name
      • 1773656 Ontario Inc
      Contact Information

      Principal

      • Mr. George Papadakos, Owner

      Customer Contact

      • Mr. George Papadakos, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Shopping for a mattress? Do your research

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Celine F

      1 star

      18/12/2021

      York Region, Ontario. My ****** order of two GhostBed (Nature's Sleep) adjustable bed sets was dropped at the door of a house in another street, blocking their access. At 5pm on that slushy night the unfortunate homeowner telephoned us, per the labels on the boxes (correct street name and phone #). We are in our 70s, and aggravated our back problems in moving the boxes from our small car to our garage. We cannot move the heavy bedframes from our garage, up the street and around to the front door of our corner lot.

      Door delivery was guaranteed by ******. I notified ******. Four days later they stated that they could not send someone to move the bedframes to the house. They offered me $50 to find someone to take the boxes to the room of choice, as an additional step. In the current Covid climate this is particularly difficult to accomplish safely, **************************

      ****** referred the matter as an injury incident to their lawyer, as we had exacerbated back problems. I only asked for someone to move the boxes and complete the delivery.

      Nature's Sleep, the GhostBed company, called and promised an answer from a supervisor within the hour.

      The Nature' Sleep representative called back, two days later. She told me, quite belligerently, that the situation is my fault, that we should have 'reached out' to Nature's Sleep immediately upon hearing about the wrong delivery, that we should not have transported the boxes to our house, and that we should not have notified ******. She declared that now it is too late to help.

      · She maintained that they cannot not send someone to set up the beds, although I had not asked for this enhanced service.

      · She asked if the beds were in my possession. I reminded her that the frames are in my garage. She said that, in that case, it was up to us to resolve our problem, and not a matter for Natures's Sleep: they only guarantee that the items will come into our possession.

      · I pointed out that both Nature's Sleep and ******, as their sales agent, have thousands of my dollars and they have not provided the service that this paid for. She denied emphatically that Nature's Sleep has any of my money.

      · She told me that if I wanted the frames moved, to return the items, and then they will be picked up by ******.

      I note that the sale price ends in 24hrs, and I should have to finance thousands more dollars to repurchase the beds before the refund for the returns is received.

      You read about this sort of situation, and you think that it can't be the whole story. Well, that's the whole story. If you want to be browbeaten and run in circles, buy here.

      And yes, I will be returning the beds.

      Local BBB

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