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Business Profile

Collections Agencies

Action Collections & Receivables Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

Customer Review Ratings

1

Average of 24 Customer Reviews

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Review Details

  • Earl A

    Date: 13/03/2025

    Earl A

    Date: 13/03/2025

    ACRM left a offensive, *******, ********* and ********** message on a shared work voicemail in pursuit of a completely different person who shared the same name as me. They could have only obtained my specific information which was irrelevant to the person they were pursuing by making assumptions after searching my name online. Horrible ******** practices. ** *** *** * ******** ******* ******* *** ***** ******* *** *** ** * ********** ****** ** ******* **** this business will wrongfully contact individuals **** ********** **********. **** ** ******* *** ********* ********.

    Action Collections & Receivables Management

    Date: 17/03/2025

    Mr. *****, I do apologize for the call that you received. It is not ACRM's practise to make call of this nature. Can you please supply me with the phone number that we called and left a message at, so that i can pull the call and listen to it. Thank you

  • Heather F

    Date: 05/03/2025

    Heather F

    Date: 05/03/2025

    **** ** * ***** I received a letter stating that I owe ******* ************** money. No account number was provided. I contacted *****'s and was told it is a ****, my account is in great standing. On the advice from *****'s, this letter has been forwarded to their fraud department.

    Action Collections & Receivables Management

    Date: 10/03/2025

    This is not a ****. WE do have a matter in our office for the customer.

  • Patricia F

    Date: 01/02/2025

    Patricia F

    Date: 01/02/2025

    Action Collections are claiming that I owe 200.00 for a 2018 ***** account at *****. I have never received this supposed bill for this account from ***** and Actions Collections cannot show me a bill either. ***** has told me they no longer have this supposed as they sent it to collections and Action Collections is saying they are waiting for this supposed bill from *****. It is sad that desperate people have to work at this ********* company that has no proof of an outdated, supposed bill that according to the statute of limitations is past the date of legally claiming.

    Action Collections & Receivables Management

    Date: 05/02/2025

    Thank you for reaching out, you are correct – the debt was incurred 11/04/2018 and remains unpaid. You can validate the unpaid mobility account – ********, it is unlikely that Telus would not have been able to assist you with this account. Additionally, we did receive your request for a copy of the invoicing, as you were told on 01/29/2025 – this request has been submitted to the creditor; once the invoices are available, they will be forwarded to you. We look forward to receiving your payment and concluding your debt obligation. Please do not hesitate to reach out at ###-###-####, Extension *** should you require any assistance in the interim Regards,

  • Darrell B

    Date: 28/11/2024

    Darrell B

    Date: 28/11/2024

    This company calls and says that I owe a debt from 2006 of the amount of 246.86. They say it is a ****** debt even though I was not with ****** or **** or **** in 2006. I am contacting the Canada Fraud Centre this morning and also going to my local police detachment. This nonsense has to stop and it will. There is a two year statue of limitations in Ontario. Even if I did owe they would not get anything because it has been 18 years. **** *** *********

    Action Collections & Receivables Management

    Date: 02/12/2024

    Good Morning *******, I have received you BBB review. Can you please provide me you telephone number or a file number so that I may access your account. Thank you

  • Lorraine M

    Date: 23/08/2024

    Lorraine M

    Date: 23/08/2024

    Just started phoning, sometimes they're hang ups. But then I contacted them myself. And they're claiming (all of a sudden) that I owe money from 2010, bit won't say for what company. I have them blocked, and nothing is showing in collections on my chedit report.

    Action Collections & Receivables Management

    Date: 02/09/2024

    Your email was received 08-24-2024. Your file has been placed on our Compliance desk. You will no longer be getting any calls from us thank you

  • Andrew B

    Date: 11/07/2024

    Andrew B

    Date: 11/07/2024

    ACRM keeps calling me asking for someone I do not know. I emailed them 7 years ago trying to remove my number and they keep calling me for the SAME PERSON. Every time I call I get rerouted through the same system over and over until it inevitably hangs up on me. My record on hold is 45 minutes. Regarding reference number *******, get my *** **** phone number out of your records. I'm not in debt collection for anything.

    Action Collections & Receivables Management

    Date: 16/07/2024

    Good Morning, I do apologize for the inconvenience this has caused you. Can you please supply me with your phone number so that i can remove it from the file and place the number on our DNC list. Thank you

  • H. J.

    Date: 03/07/2024

    H. J.

    Date: 03/07/2024

    Acrm has my phone number for someone else. Do I respond???

    Action Collections & Receivables Management

    Date: 08/07/2024

    What phone number are we calling so that I can access the account and remove your phone number. thank you

    H. J.

    Date: 19/07/2024

    ************ This is not the number for ********* ******

  • R. M

    Date: 08/05/2024

    R. M

    Date: 08/05/2024

    This company contacted me about an account from 1999 when I was 17 years old saying I have outstanding balances. I now need to go to police and get an investigation to resolve this issue. It’s may 2024, this was 25 years ago and I was t even old enough to have credit!

    Action Collections & Receivables Management

    Date: 13/05/2024

    Good Evening Mr. ******** Can you please contact my office to discuss this matter in more detail. thank you

    R. M

    Date: 15/05/2024

    I have already spoken with somebody. And was told I need to go to police to report this. Who do I reach out to? Thanks.

  • Hooman S

    Date: 12/04/2024

    Hooman S

    Date: 12/04/2024

    *** ***** ******* **** with anounig automated system which call you by saying someone else name as a debtor!!! Replied their email and calls 10 times to fix the issue but still reciving voice mail after I blocket their number.

    Action Collections & Receivables Management

    Date: 17/04/2024

    Mr. ****, Can you please supply me with the phone number that we are calling. With this information, I can update the file accordingly, Thank you

  • Erin D

    Date: 15/02/2024

    Erin D

    Date: 15/02/2024

    This company is highly unprofessional. They call numerous times a day, multiple times within the hour. The issue is not even for me and I have requested on numerous occasions for them to remove my number which they say they will and do not. It is incredibly frustrating dealing with the *********** staff working at this **** ****** *** ** organization.

    Action Collections & Receivables Management

    Date: 26/02/2024

    ****, I do apologize for the inconvenience in this matter. Can you please supply me with your phone number so that i can locate the file in question. Thank you

Action Collections & Receivables Management is NOT a BBB Accredited Business.

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