Business ProfileforReliance Home Comfort

Reliance has not done business properly with me at all over the past 2 years. 1st off I set up having a new water tank installed into the property we were moving into, I set this up in October we moved in January. At this time I inquired as to whether my acct # would change I was told no. So until the following October I was paying them and then someone contacted me to tell me that my acct was past due on my current address. I argued that no one had informed me and that they need to look at taking all the money I paid on previous acct and transfer to my current acct to get me back on track. She then proceeded to tell me I needed to go to my previous address to get them to get that rental into their name. Umm no that is not my job I don't work for you and umm that is not safe, so I provided our realtors info. She told me that they were not responsible for contacting my realtor to get the new owners info that this was my responsibility. Umm no it is not. And in the past 2 years living here I have not received a bill during their billing cycle. I only receive it upon talking to them and verifying my email then they send a bill but that is the only time. And they call me like 6-10 times per day because now they are saying I owe like $1599 because they have yet to fix my account. I cannot argue with them anymore as my stress/anxiety is through the roof. I have been in the hospital with chest pains, I work 2 jobs and I don't have time to sit on the phone with them for an hour each time. They are the absolute worst company around and I just want this resolved and them to be accountable for their lack of doing their jobs. Thank you ***** ******