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Find a Location

Ottawa Honda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOttawa Honda

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ottawa Honda carries the complete line-up of new Honda cars, SUVs, trucks, and minivans, as well as a good selection of previously loved Honda vehicles

    Products & Services

    New Vehicle Sales

    Service & Parts

    Pre-Owned Sales

    Collision Centre

    Parts & Accessories

    Body Shop

    Business Details

    Location of This Business
    955 Richmond Road, Ottawa, ON K2B 6R1
    BBB File Opened:
    1/1/1983
    Years in Business:
    42
    Business Started:
    1/1/1982
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2040961 for this business, issued by Ontario Motor Vehicle Industry Council

    These agencies may include:

    Ontario Motor Vehicle Industry Council

    65 Overlea Boulevard, Suite 300

    Toronto ON M4H 1

    800-9436002

    http://www.omvic.on.ca

    BBB records show a license number of 1866688 for this business, issued by Oncorp Direct Inc.

    These agencies may include:

    Oncorp Direct Inc.

    1033 Bay Street, Suite 313

    Toronto ON M5S 3

    800-4617772

    Number of Employees:
    70
    Alternate Business Name
    • Ottawa Honda Pre-Owned
    Business Management
    • Mr. Kewal Dilawri, President
    • Mr. Vikrum Dilawri, General Manager
    Contact Information

    Principal

    • Mr. Kewal Dilawri, President

    Customer Contact

    • Mr. Kewal Dilawri, President
    Additional Contact Information

    Fax Numbers

    • (613) 728-0995
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    17/03/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I purchased a 2019 Honda Ridgeline from Ottawa Honda used car division with my Mercedes-Benz GLA 250 as a trade in on March 15. The vehicle will be ready on on March 21st 2022 for me to pick up. Without explaining to me or asking me about a $399 add-on they call Ride Green, it was automatically added to the price of the used vehicle! The sales person explained to me that this fee was manadatory and this add-on as for tire protection and car washes for three years! I am taking this vehicle 150km's away and do not require free car washes! Then in a year this vehicle is being shipped to the Caribbean's! The dealer refuses to remove these fees! This fee is not mandatory but optional so I was lied to. My expected outcome for making this complaint is be reimbursed this fee + Quebec Tax since I am a Quebec resident = $399 + 14.975% tax for a total of $458.75.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maureen B

    1 star

    20/12/2023

    The ****************** may be in need of some sensitivity/diversity training to gain some self-awareness while working in customer service.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

    BBB Reports On

    BBB reports on known marketplace practices.

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