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            Business ProfileStevensons Home Repair

            Home Repair
            BBB accredited business

            Contact Information

            51 Peary Way

            Ottawa, ON K2L 1Z9

            Visit Website
            (613) 697-9048

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            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 17/6/2022

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            51 Peary Way, Ottawa, ON K2L 1Z9
            BBB File Opened:
            8/7/2016
            Years in Business:
            14
            Business Started:
            19/1/2010
            Accredited Since:
            17/6/2022
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            1
            Business Management
            • Justin Stevenson
            Contact Information

            Principal

            • Justin Stevenson

            Customer Contact

            • Justin Stevenson
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            26/04/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Stevensons Home Repair completed attic insulation work in home on April 1, 2023. I paid $3542.55 including HST by cheque. It was almost 10pm when work finished and I was told that the invoice for the work will be emailed to me next day. I sent a reminder on April 4 by SMS and received a response on April 7 apologizing for being busy and promised to send the receipt next day. I sent reminders though SMS on April 15 and April 19, called on April 17 then April 19 left voice messages. I sent a reminder email on April 21, still no response. As discussed with Stevensons, the primary reason I went ahead with the insulation work that I could claim part of the expense from government energy grant. I am expecting a grant of $800. It has been 25 days since the work was completed I still have no receipt for it. Without a receipt, I cannot claim the grant, effectively resulting a loss for me of $800. I am asking Stevensons to compensate me for this loss.
            Read More

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Sherri D

            08/03/2024

            They do a wonderful job and we have no complaints!! If I could give 10 stars I would do so!! Thank you so much for a job well done. We will be using yall again!! Thank you for being honest and doing a wonderful job!! They follow through with cleaning up their mess and doing a fine job at everything from electricity to putting up ring cameras!! They went out of their way to change the door frame instead of forcing the door to fit. They went above and beyond of what was ask and we both was very very impressed!! Thank yall so so much and I will be calling yall again for future jobs!!

            Local BBB

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