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Business Profile

Health and Wellness

Fullscript

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Jeff C

    Date: 24/12/2025

    I have placed several orders with them. I noticed on their web site they don't show a phone number. That concerned me. I hoped I never had a problem. I did, though. They have a 30-day return policy and when I clicked on the tab for that, it shuttled me to a REMOVEDchatbot. So I emailed them. No response. So that's their contact method - chatbot or (ignored) email. I then filed a REMOVEDdispute and bought $300 worth of stuff from REMOVED. Sure, it cost a little more but it's worth it. I'll tell my naturopath about my experience. I'm done with Fullscript.

  • Jose S

    Date: 18/11/2024

    I ordered some enzymes from this company a month went by and we never got the enzymes they were going to REMOVED. Three times they got the address wrong I called them to get my money back and they are giving me a hard time so I couldn't get my money back these people are a bunch of crooks do not buy from them they are horrible with their customer service and they treat their customers like pure cREMOVEDtrying to play stupid like you never even bought the product I used to be their customers but never again they lost me with this one. And no I would not remove any of the reviews or anything that I put up on them these people really freaking REMOVEDthey should close down their business losing people's customers and stealing from customers it is horrible disgusting customer service

    Fullscript

    Date: 21/11/2024

    Thank you for bringing your concerns to our attention. We sincerely apologize for the shipping delays and the challenges you experienced with your recent orders. We understand how frustrating it must be to not receive your items, and we're sorry we missed the mark.

    After reviewing the orders, we found that while your address was correctly provided, there were unforeseen shipping issues that prevented your orders from reaching you. This is certainly not the experience we strive to offer, and we recognize that this has been an unacceptable frustration for you.

    Weve already processed a full refund for the original order and arranged to ship a replacement free of charge. Were also closely coordinating with our warehouse team to ensure the replacement is properly shipped and arrives without further issues. Your satisfaction is very important to us, and were committed to making this right!

    A member of our Customer Support team has reached out to assist you, and we would appreciate the opportunity to speak directly with you to ensure all of your concerns are fully addressed.

    Please dont hesitate to contact us at your earliest convenience, and well be here to help.Again, we apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

    - REMOVED

Fullscript is NOT a BBB Accredited Business.

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