Business ProfileforTAC Ottawa

We contracted Tar and Chip (TAC) to replace our driveway and install the ******** product on our walkway and step in 2019. The price was $8777.00 for the driveway and $3827 for the walkway. There were a number of communication challenges and delays but the job was eventually done. However, there were quality issues with the completed job and someone walked on the sidewalk leaving footprints. The season was ending so TAC agreed to complete the following in spring 2020 a)remove the temporary edging and pave the top of the step and level, b) pave over the foortprints on the walkway by adding a layer to the entire surface, c)add a layer over the walkway leading away from the house and address the overspray on the ******** d)blend the walkway with the driveway evenly e)inspect the driveway d)reparge if the tar cannot be removed from the house. This work was delayed in 2020 due to COVID but we were promised it would be addressed by the end of the season. In 2021, I tried to schedule the completion of the above items but was repeatedly delayed and the season ended. Spring 2022, a foreman assured us that every issue would be resolved. He offered to replace the driveway with asphalt and combined with their warranty it would be cheaper to maintain than the original driveway. We agreed and the driveway was repaved. Unfortunately, the edges were not paved in a straight line. I also inquired repeatedly about the warranty but never got a clear answer on the cost or what exactly was covered. The walkway was resurfaced but the colour did not match the original so the step is now two toned and the top edge is not clean. A crew tried to wash the oil spray off the parging but smeared it further. The price for this work was $6101.054 for the paving and $1115 for the ********. Spring 2023, the asphalt has cracked along the edges, the ******** has now cracked where it meets the driveway and the side still needs to be reparged. I cannot reach the company by phone or e-mail.