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Find a Location

Aqua Armour Contracting has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAqua Armour Contracting

    Foundation Contractors
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 12/10/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    2.75/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Rockland, ON K4K 1K7
    BBB File Opened:
    5/4/2022
    Years in Business:
    3
    Business Started:
    10/11/2020
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    4
    Business Management
    • Cody Barton, President
    Contact Information

    Principal

    • Cody Barton, President

    Customer Contact

    • Cody Barton, President
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    28/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Aqua Armour was hired to do work in my garage, back patio, window wells, sidewalk, fence and garden wall. He demanded 60% deposit and then further payments just prior to the scheduled work and after each stage. Garage was done in May 2023 but not level on one side which has ruined gasket and garage door does not close - still waiting for repair. Patio was poured in June 2023, back step not done properly so needs grinding and patching. Have been promised this to be done many times...still waiting. Piles of waste concrete lying around the yard so cannot get lawn mower out. Material left here that has nothing to do with my job. Same for equipment lying around. To that point $7,800 paid. As fence was damaged by his bobcat going back and forth to backyard and my patio stone walkway was crushed by his machines, we decided to do a concrete walkway and also redo the window wells. I bought new fence posts and was quoted $130/post to replace the fence (14 post holes) a further $2000 was paid to cover progress for window wells and for fence deposit. They put 5 in but never returned to do the rest despite being promised at least 4 times they would come on a certain day. When I call on the promised day I am normally told he is away until Sunday or on holidays or his car is in the shop. Now it is the end of August and I need other contractors to come work on my eaves troughs and facia/soffits but they cannot work as there are piles of concrete about. He promised to restore my front and back yard (remove debris, reseed, new top soil) as my yard front and back is a mess This needs to be done before the end of September or my plants will be completely lost.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer H

    1 star

    13/09/2023

    This company signed a contact with us to dig out our basement. After a $42000 deposit was made and promised a deadline of 6-8 weeks, we were left in the cold for months on end. They would not answer 90% of call/texts/messages. They would sporadically answer telling us they were on the way within the hour, or well be there by 8am then nothing. We finally got a hold of the owner, had 2 separate sit downs several weeks apart, where he agreed to tally up our bill (3 bins of garbage, **** ***** hours of labour), the refund the rest of our deposit, and wed go our separate ways. We also have this messaged through text.3-4 more weeks go by, and after repeated attempts to contact, he finally called us back to tell us that he was keeping our $42000 and we could speak to him through his lawyer. He would not explain the rationale for this change, nor give us his lawyers contact info. Instead he repeated over and over his lawyer would call us that day. Obviously his imaginary lawyer did not call us. We sit in limbo now, with demo damage off the back side of our house and our connected rental property, now not winterized or weather proofed. He also completed trashed our neighbours driveway, with huge 10x10 foot pads deeply indented all the way down its length that we will have to carry the cost of repairing (even though it was in our contract)There is no way that his pricing could ever justify the damage, distrust and stress this man and his company have caused. He is a *****, plain and simple. Please dont fall for his hook and bait as I did.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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