Business ProfileforDufresne Furniture Ltd.

*** ***** * ***** **** **** ********* ** **** ** ** *** ****** ******** ***** The couch I ordered over two months ago, and paid for at that time too was suppose to be be here almost a month ago, when I do call they say oh wait the couch is in our warehouse- cool, will deliver it to me after I pay over $200 delivery fee…however two weeks later the couch comes however is missing the most expensive part of the sectional and the pillows, I call and say her where’s the other piece of the couch- they say oh because you ordered it on line- there’s always mistakes, I say ok fix it then, they say ok we looked into it and found the other part of the sectional, will deliver it to you in two weeks - which was today Dec 23rd ********** * **** ** ***** ******* *** **** ** ****** I get notified through two emails stating it’s on its way and to match the tracking of the van to see when it will arrive, then sent another email to me saying 3:30 it should be delivered- I take the afternoon off ***** ** ****** and wait…and wait…I can’t track the vehicle as it says it’s not working…so I wait…I finally call Dryden Dufresne at 5- where’s my large piece of the sectional? Girl puts me through to Jeff….? Jeff says oh hey I have been in the warehouse looking for that order for two nights and I can’t find that piece. I said funny as I received two emails saying it was there and was being delivered today for like 3:30- hrs says that’s odd…I said yah it sure is as I paid over 200 bucks for it to be delivered over two weeks ago and here I am with a half sectional, and major company coming for Christmas!!!!***** *** ** ****** ***** ** ******* The guys says he’s sorry , doesn’t help me Now does it…he says he will be putting in a ticket (over two hours ago) I say then what? He shares that I will get a phone call within two hours. I say what if I don’t get the call in two hours??? He says call me back. I call him back as I have no call from anyone and it’s been over two hours. Now what?50% $ back now