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          Wave Financial Inc has 1 locations, listed below.

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            Business ProfileWave Financial Inc

            Financial Services
            BBB accredited business

            Contact Information

            500 - 155 Queens Quay E, Box 3

            Toronto, ON M5A 0W4

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            Visit Website
            (416) 521-9141

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            Customer Reviews

            1.03/5

            Average of 33 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            179 complaints closed in last 3 years

            41 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 20/9/2013

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            500 - 155 Queens Quay E, Box 3, Toronto, ON M5A 0W4
            BBB File Opened:
            14/8/2012
            Years in Business:
            14
            Business Started:
            1/4/2010
            Business Incorporated:
            6/7/2009
            Accredited Since:
            20/9/2013
            Type of Entity:
            Corporation
            Business Management
            • Mr. Zahir Khoja, CEO
            • Angie Dobbs, VP, Customer Channels and Risk
            Contact Information

            Principal

            • Mr. Zahir Khoja, CEO

            Customer Contact

            • Mr. Zahir Khoja, CEO
            • Ms. Kerry Reynolds, Vice President of Marketing
            • Angie Dobbs, VP, Customer Channels and Risk
            Additional Contact Information

            Fax Numbers

            • (416) 981-7404
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to shop for financial services

            Customer Complaints

            179 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            23/05/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I am still being charged on my **** business card for a 16 dollar monthly subscription that has been going on for a couple months, I can not get ahold of anyone to speak with, nor has anyone replied to any of my multiple help center request I sent. I no longer have access to the email I use ****** hide my email security as well to keep businesses from spamming me. I am not asking for money back I just want them to please stop charging me for something that I do not want and closed my account. I want them to lose my business credit card information on file and I will never sign up for a monthly subscription with them again my bank even had to block them as a merchant today.
            Read More
            Read 178 More Complaints

            Customer Reviews

            33 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            molly S

            27/07/2024

            ***** *** **** ********** am a small business owner. I started using the Wave app for payment process on June 30th. Payment was made by credit card, I set up the necessary sensitive date not once but 4 times. Customer service (I have the email trail as proof) has been telling me there are back end issues and asked to complete the data over and over again. Now that I have done it a 4th time, I have not heard back from service for over two days and yet I still cannot process payment to my bank account. As mentioned above, I am a small business owner and the money Wave is sitting on is needed to be given to me so I can keep running my business. I would call someone from the office yet, there is no call number, no way to speak to a person unless you upgrade to a payed plan. So pay more money to get proper assistance? What options do I have to be able to collect my funds? Legal? ***** ******** ******* ***** *** **** ******** ****** ***** **** **** ******* *** ****** * ******* **** *** * ****** ***********
            Read 32 More Customer Reviews

            Local BBB

            BBB Serving Central Ontario

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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