Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Travel Agency

Flight Network Ltd

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

This profile includes reviews for Flight Network Ltd's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Flight Network Ltd has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.22/5 stars

    Average of 48 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMatthew S

      Date: 13/06/2025

      1 star
      Paid for a sponsored link on **********; ******** website looks close to it and you book, not realizing that it's a third party and you want your money back. ** ***
    • Review fromVaughan G

      Date: 02/06/2025

      1 star
      ***** ** *** ********* I booked a flight by accident with Flight Network, when I meant to book directly with the airline. Since then every step has been a complete nightmare. Right now I have to cancel my flight and they are refusing to give me a credit when the Airline is more than happy to issue me a credit...all Flight Network has to do is call the Airline help desk!
      Now they *** ******** $5,000 dollars from me because they refuse to call the airline. I have been trying to reach a manager, since they have more ability to make these kinds of calls but the call center just hung up on me.
      There is no excuse to keep my money when the airline would issue me a credit.
    • Review fromKaren J

      Date: 29/05/2025

      1 star
      ** * ***** ***** ** ***** * ****** My word of warning is to be sure that you do not get sidelined to booking on this site. I was trying to book with the airline and one wrong click and I have lost hundreds of dollars and 5 hours of hold time on a "flexible" ticket purchase. Just the absolute worst experience from start to finish. * ****** **** ***** ********* *** ** when I called to add my TSA # and the agent had no idea what I was talking about. These 3d party sites are tricky and just horrendous.
    • Review fromLisa T

      Date: 21/05/2025

      1 star
      I was on ****** *** and they have a clone site that redirects you. I noticed it when I was sent the confirmation. Working on trying to credit however I can't even speak to them. I have been on hold forever.
    • Review fromKaren L

      Date: 02/05/2025

      1 star
      **** ********** Thought I was booking on *** ******. When I got the email confirmation, I immediately cancelled. My refund was reduced by a $44 fee times 2 tickets. I called to request that fee be refunded, but got no where. ***** *** * **** *** ****** *** ****** ***** ***** ***** ***
    • Review fromDiane N

      Date: 01/04/2025

      5 stars
      I've made reservations for 4 separate one way trips in Central Europe for multiple people and this website has been the easiest and most straightforward of all to use. The others were full of pop up options that were distracting and a burden. This one also gave a clear accounting of the total cost of the trip. Hurrah. The others did not!!!
    • Review fromMatt H

      Date: 04/03/2025

      1 star
      I am so disappointed in this company. I accidentally booked the wrong flight (we were trying to fly with friends) and I immediately realized my mistake one minute after hitting the purchase button. I called their 24 hour hot line and when I told the agent what happened, he asked if I could hold. Over 20 minutes later, the agent returned and indicated he could cancel the flight but that there would be a $44 charge per ticket. Pretty outrageous and would never use this company again.
    • Review fromMichael J

      Date: 26/02/2025

      1 star
      **** *** * ******** ***** They clone websites and consumers who end up with a ****** search on their site, in my case by incorrectly spelling ********* ***. I booked a flight thinking I was on the offical ********* ***lines web site and found out the next day I had made a mistake. I tried for a refund but their out is that the purchased tickets are non-refundable. The credit card company I used (* ** *) tells me they can't dispute the charge because the vendor has a no refund policy. **** *** ***** ********* *** ****** ********* ** ************ ********* **** *******
    • Review fromSeungyon R

      Date: 07/01/2025

      1 star
      ******* Booked a flight with my partner and I for mexico, was canceled from Flight Network's side. Refund was supposed to take two weeks. Its in 5months ongoing.
      Customer service has been *******, repeating every word on paper.
      Not only that, I also was asked if I have "called the flight company". I replied yes. They always end their conversation with "im sorry mamm theres nothing we could do"
      Also I got an Email from them under the name *** ***. Highly suspicious . * ** ****** *** I do know what Kim chi is. *** **** ** *** ** **** ** ** ****
    • Review fromPamela N

      Date: 26/11/2024

      1 star
      I booked a flight via Flight Network two months ago that I canceled and still haven't received a refund.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.