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          Business Profile

          Identification Card Services

          Child I.D.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Identification Card Services.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            23/01/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Ive had these people pulling money from my account for YEARS. I cant contact anyone to stop it. I didnt use it from the get and i have to pay more to stop the payment monthly than to just let it go through. I need help to stop this.

          • Initial Complaint

            21/10/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I’ve been paying into child id for probably 15 years now. I’ve attempted contact spoken with someone but they can’t find my information and when they escalate it no one returns my calls. I’ve called the bank to request stop payments but they are unable to do so. I’m at a loss, these people are ******** close to $200 a year from me and there seems to be nothing I can do to stop them.

          • Initial Complaint

            08/09/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I have had this money taken out of my account for 26 years and I have tried to cancel it and I can't. I want my money back and them to stop charging me for a service I don't need for my 26 year old!!!

          • Initial Complaint

            30/08/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            They have been taking $13.95 out of my account and any contact number is out of service, I been trying to reach them to cancel subscription for quite awhile and getting nowhere.

          • Initial Complaint

            02/06/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Child I.d. has been withdrawing 13.95 out of my bank account for over ten years and I have tried to cancel many times. Now the phone number isn't even in service. ******************************************* Even my bank is charging me $13 to stop payments with this company. I have never even received an I.d. tag or anything. .************************************************************

          • Initial Complaint

            17/05/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            ************ in 2001 I regretfully sign up for this service. Agreed to a month payment which if I remember correctly started at 4.99! Never did even receive any products from them after the day I got conned in to joining. MY DAUGHTER IS NOW 21yrs old and they are now taking 13.95 a month. I haven't tried multiple times to contact someone to have this service canceled. It's impossible to get in contact with someone who can actually help. This company is a huge scam. They are receiving TONS of monthly payments for YEARS for children who are now adults!!!!!! STOP TAKING PAYMENTS.

          • Initial Complaint

            02/03/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I signed up for a monthly fee of 9.99 to be taken out of my account 17 years ago. I have been trying to cancel for the last 12 years they told me to write them a letter as proof that I wanted to cancel and I have sent numerous letters to them with no response back at all. Instead they started taking $13.95 monthly and without any notice of this price change. Now it seems that they will not answer phone calls. I just want to cancel the service. I have tried doing a stop payment back in June 2020 - Jan 2022, but in February 2022 they restarted to deduct the payments. *************************************************************** My kids have grown and I have one in university. I want this payment to stop permanently, and I would like to be reimbursed for the the last 10 1/2 years of payments that were taken after I notified them that I wanted to cancel.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 29

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          14 Basewood Dr

          Wasaga Beach, ON L9Z 0A9

          Get Directions
          (800) 603-1883

          Customer Complaints Summary

          9 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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