Business ProfileforBedroom Depot

We purchased a white dresser and It took a month for the dresser to come in. Once in it was to be delivered the first delivery date after as we were undergoing renovations and needed it asap. We were given nothing but a run around and it took almost 2 weeks to get it delivered. We paid $89.95 for delivery and they didnt even take it out of the box. When I unboxed it and found multiple areas of damage, I immediately called and spoke to **** and let him know about the damage. He told me I would have to take pictures and email them to their email but said thats what I get for ordering a white dresser because it shows all the flaws and thats why nobody buys white anymore. For $800 there shouldnt be those type of flaws regardless of colour. I expressed that I wanted the dresser picked up and a refund given. **** was very condescending and rude. I asked to speak to the owner. **** got on the phone and wasnt any more helpful or polite than ****. They played the customer blame game and it was finally agreed that the dresser would be picked up Wednesday, July 12. I told **** my husband would be home till 1 PM as he was on afternoons and they were aware of this because it was the same timeframe as when they delivered the dresser. My husband then sent an email to the owner **** expressing everything stated above and that he was the one that would be dealing with things as they were extremely rude condescending and negative towards me. **** was the one to respond to that by calling me. We got a phone call July 11 stating that they would pick it up between 230 and 430 even though they knew no one would be home. **** then went on to call me a liar and talk down to me and belittle me and then hung up on me. Needless to say they arent coming for the dresser. They took our money and delivered us a broken damaged item and now were trying to fight to get the dresser picked up and our money back and they are are making it impossible for us so that they dont have to refund us.