Complaint Response Portal
We are pleased to share with you that we have updated our Complaint Handling process and online tools to better serve you. What does this mean -
for starters your existing case will be assigned a new Complaint Case ID Number.
In order to make this change as seamless as possible and get you to the new online Complaint Response Portal - we've setup this form where you can enter your existing
Case ID
and the
Password
you were previously sent. Upon submission you will be sent to the new Portal
and
sent an EMAIL that contains your new CASE NUMBER & instructions on where you need to go in the future.
Please follow the directions provided and remember to check your Bulk/Spam folders if you don't receive the email in a timely fashion.
If you need futher assistance, contact BBB at:
BBB serving Fall Line Corridor, Inc.
277 Martin Luther King Jr. Blvd., Ste. 201
Macon, GA 31201-3495
(478) 742-7999
The link you clicked indicates you are the BUSINESS named in an existing BBB Complaint. Supply the CASE ID and PASSWORD you were sent in the letter & you will be redirected to the new Response Portal. Future communications will lead directly to that portal and include the new BBB Case Number.
Current Case ID:
Password: