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Find a Location

Bankers Life has 297 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bankers Life

      303 E Wacker Dr Fl 5 Chicago, IL 60601-5212

      BBB Accredited Business
    • Bankers Life

      3350 Eagle Park Dr NE Ste 104 Grand Rapids, MI 49525-4570

    • Bankers Life

      1544 Eureka Rd Ste 150 Roseville, CA 95661-3093

      BBB Accredited Business
    • Bankers Life

      613 Baltimore Dr Wilkes Barre, PA 18702-7902

      BBB Accredited Business
    • Bankers Life

      10 Patewood dr. Ste 450 Greenville, SC 29615

      BBB Accredited Business

    Business ProfileforBankers Life

    Insurance Services Office
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.66/5stars

    Average of 77 Customer Reviews

    Customer Complaints

    178 complaints closed in last 3 years

    64 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2013

    Years in Business: 145

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bankers Life provides a broad selection of life and health insurance products designed especially for Americans who are near or in retirement.

    Learn more at BankersLife.com

    Products & Services

    Medicare Supplement Insurance, life Insurance, Long-term Care Insurance, Supplement Health Insurance, Annuities, Individual Account, Joint with Rights of Survivorship Account, Individual Retirement Accounts (IRAs), Roth IRAs Account, Transfer on Death Account, Trust accounts, Custodial accounts, Mutual Funds, Variable Annuities, 529 Plans, Equities, Bonds, Exchange Traded Funds (ETFs)

    Business Details

    This is a multi-location business.

    Find a Location

    Bankers Life has 297 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bankers Life

        303 E Wacker Dr Fl 5 Chicago, IL 60601-5212

        BBB Accredited Business
      • Bankers Life

        3350 Eagle Park Dr NE Ste 104 Grand Rapids, MI 49525-4570

      • Bankers Life

        1544 Eureka Rd Ste 150 Roseville, CA 95661-3093

        BBB Accredited Business
      • Bankers Life

        613 Baltimore Dr Wilkes Barre, PA 18702-7902

        BBB Accredited Business
      • Bankers Life

        10 Patewood dr. Ste 450 Greenville, SC 29615

        BBB Accredited Business
      Headquarters
      303 E Wacker Dr Fl 5, Chicago, IL 60601-5212
      BBB File Opened:
      1/1/1963
      Years in Business:
      145
      Business Started:
      1/17/1879
      Business Started Locally:
      1/17/1879
      Business Incorporated:
      6/19/1996
      Accredited Since:
      7/1/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      1426
      Alternate Business Name
      • Bankers Conseco Life Insurance Company
      • CNO Services, LLC
      Business Management
      • Mr. Scott Goldberg, President
      • Ms. Erin Loniello
      • Ms. Carrie Jost
      Contact Information

      Principal

      • Ms. Erin Loniello
      • Ms. Carrie Jost

      Customer Contact

      • Ms. Erin Loniello
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      178 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/25/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Services with Colorado Bankers Life was never signed up for, I have never had any other form of life insurance other than my SGLI with the US Army. The withdrawals from my account have never been approved by myself or anyone else on my behalf. I have tried to contact Colorado Bankers Life on multiple occasions to report this account as well as close it but after numerous attempts my calls/emails/chats are never answered or on the rare occasions that they are I am never given any information or response. My bank is aware of this and has since banned Colorado Bankers Life from charging or making withdrawals from my accounts. I still get frequent letters claiming I have a balance due but again I never signed up for these services.
      Read More

      Customer Reviews

      77 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lisa M

      1 star

      07/18/2024

      As a previous consumer of this insurance carrier. This is a scheme and is targeting the elderly and disabled by using Colonial Penn commercials but being under the guise of Bankers Life. A company, that at one time use to have a great reputation. But these policies offered by Bankers are much more expensive than the 9.99 offered in their commercial a commercial aimed to get an audience of older adults. When they call you on the phone they will say. We have Colonial Penn products but when they offer the product during contract signing they switch the product offered with a Bankers product which is far more expensive. The client loses the policy and their money in months. It is a Bait and switch, with a twist. They also bombarded people with harassing sales calls. Even if a person is on the *** list. The agents are encouraged to call anyway. I cancelled my long standing policy with AAA to go with Bankers life because I trusted the agents. Bad mistake. I lost my policy with Bankers because it got too expensive. But I feel like I was bamboozled because when the agents come with their sales spill because they came to my home. I felt compelled to switch.  

      Bankers Life Response

      07/19/2024

      Hello ****, thank you for reaching out. We want to learn more about your experience and address this directly. We'll contact you via email to gather additional details and escalate to our team for handling. Thank you!

      Local BBB

      BBB of Chicago & Northern Illinois

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