Reviews
8 Customer Reviews
Review from Tangelia P
2 stars07/12/2024
I've been with A2 Hosting for about 6-8months and up until a month ago I thought they were the best. I've reached out for support via chat a couple of times and via phone and no one answers nor respond to the chat. I'm getting a server issue on my website when a customer tries to sign up or contact me. This is bad for my business and it need to be resolved.Review from Talatcan U
1 star05/27/2024
I am writing to express my deep frustration and dissatisfaction with the service and support I have received from a2 Hosting team. My website has experienced significant downtime, which has severely impacted our business operations. The server's performance is notably poor compared to our previous hosting environment, and the migration was evidently not handled properly. I expect a prompt and effective resolution to these issues or a full refund for the inadequate service provided.They were saying that there is high traffic (which is not true), DDos attack(by showing my IP address), asking for a CDN usage (I even set it up and the website was down again)Just stay away from this scam and never use this service. I spent my 5 days on their chat to resolve this issue and they couldn't. On top of that, they also refuse to refund. They do false advertising on their website and never believe what it is written on their website!Review from Michelle S
1 star01/04/2024
A2 Solutions shut my site down multiple times without notification by changing our htaccess file to deny all connections.No Communication Support is not detail oriented and they lack follow up or follow through skills Today they tried to close my ticket when it is not resolved. It looks like they go off of the time the ticket has been open rather than if the issue is resolved.Review from Greg D
5 stars10/20/2023
A2 Hosting has always been professional and prompt with any tech support concerns I might have. Great service!Review from Alberto P
5 stars10/17/2023
Good service. Perfect support. I have been using it for more than 5 years.Review from Naiya C
5 stars05/18/2023
The best hosting I've ever used. My sites are fast, and support has always been great when I've needed them.Review from Mathew D
1 star08/10/2022
A2 hosting lost my website and all the files associated with my website that cost me over 50k and 2 months of work to build. I called multiple times to speak with their management to try and resolve this issue and keep getting the run around and extremely unprofessional management and staff. I'm going to file a lawsuit in addition to this and will file complaints with AG and all other regulatory agencies as there was sensitive customer information that they lost a long with my website.Review from Al G
2 stars07/28/2022
No support available. A2 hosting does not answer the phone or respond to emails from existing customers. Only support option is chat and it is run by folks from ***** who don't know how to do anything. If you have any problem or changes to your hosting setup you are on your own. A2 hosting didn't provide 99% uptime during my 3 years and the site was down for multiple hours in any calendar year. Most hosting companies lie to get your business like A2 hosting.
Customer Review Rating
Average of 8 Customer Reviews
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