BBB serving North Alabama
serving Colbert, Cullman, DeKalb, Franklin, Jackson, Lauderdale, Lawrence, Limestone, Madison, Marion, Marshall, Morgan and Winston counties
Contact Us
Suite A
Huntsville, AL 35805
| ph: |
|---|
Monday - Thursday 9:00 AM - 3:00 PM
Friday 9:00 AM - 12:00 PM
Monday 9:00 AM - 3:00 PM
Tuesday 9:00 AM - 3:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 3:00 PM
Friday 9:00 AM - 12:00 PM
English
About Us
Across North Alabama, there’s no shortage of options — and figuring out who to trust isn’t always straightforward. Places like Huntsville and Athens are growing quickly, and communities like Decatur, Florence, and Scottsboro continue to expand right along with them. Add in the sheer number of businesses operating online, plus all the different sites offering reviews and ratings, and it can be tough to know what information to rely on. That’s where BBB North Alabama comes in — a single, trusted place to find verified, unbiased information and make more confident decisions.

Upcoming Events
2026 Florence Shred Day
Free community shred day for residents to securely and safely dispose of sensitive documents
2026 Huntsville Shred Day
Free community shred day for residents to securely and safely dispose of sensitive documents
2026 Decatur Shred Day
Free community shred day for residents to securely and safely dispose of sensitive documents
Programs and Services
Events
Mark your calendars for our upcoming events across the North Alabama region!
Employment Opportunities
Looking to join our team? Check out our availability.
North Alabama News
Stay up-to-date with all the local news and alerts!
Key Staff
Need to know who works in our office? Check out the list of our office staff here!
Board of Directors
BBB's Board of Directors strive to create a community of trustworthy businesses advocating for integrity.
Alabama Business License Guide
Here, you will find the necessary information to obtain a business license in all the cities, towns and municipalities in the State of Alabama.
Scam Tracker
Report scams and stay up-to-date with what others are seeing in your area.
Dispute Handling and Resolution
Let us help resolve any disputes your company has by raising standards and showcasing best practices.
Charity Accreditation
BBB’s Charity Accreditation Program promotes high standards of conduct among organizations that solicit contributions from the public.
Military Line
We believe that "Knowledge is Power" and "Financial Readiness equals Mission Readiness." Through the BBB Military Line consumer education program, we work to bring financial literacy training and tips, fraud alerts, and smart investing resources - we seek to equip those who serve, have served, and their families with the tools they need to navigate an ever changing and often complex marketplace.
AUTO LINE
Our dispute resolution program can help you resolve your lemon law complaint, and you don't even have to hire a lawyer. Our lemon law complaint program covers car warranty issues against participating manufacturers.
AdTruth
BBB AdTruthSM is an educational program that teaches consumers about potential advertising abuses and empowers them to report advertisements that could cause financial or personal harm due to problematic tactics or faulty products.