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BBB Scam Tracker

Look Up an Existing Scam

You can search the scamtracker database using one or many options available under the "Look up Scam By" section.

All Fields: stanley

Search Results (825)

Online Purchase - Cub Mowers

I have been shopping for mowers. A Cub Mowers ad popped up in my Facebook feed. Mower is %60 off. Dollar sign in ad is after the numbers (1979 $). Only accepts PayPal for payment.

Dollars Lost: $0.0

New Britain, CT- 06053

Date Reported: July 9, 2025


Debt Collections - Ginsberg Stanley & Associates

Received a letter than claims i have bad debt from Wells Fargo and that this will be reported to ChexSystems. This happened to me last year and everything points to this being a scam. Wells Fargo confirmed no debt, ChexSystems confirmed no problem.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 6, 2025


Other - Felix Antique Shoppe

The “about us” says they specialize in high-quality, vintage, and antique sofas. However, the rest of the website says they sell tumblers and jugs, etc., and all they are advertising are Stanley products at 50% off. This is a SCAM, DO NOT FALL FOR IT OR GIVE OUT YOUR INFORMATION!

Dollars Lost: $0.0

Hazel, KY- 42049

Date Reported: July 6, 2025


Other - Ginsberg Stanley Associates

We received a letter claiming our account (with a third party) was in default and in escalations status. They threatened that they would be forced to recommend immediate legal action to recover the outstanding deficiency and that a legal judgment would have serious implications on my credit report and would limit my ability to secure financing or obtain banking services. We contacted the third party directly (not the number provided on the letter) involved and they verified we neither had an account with them nor were we in default on any account claiming to be held by third party.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 1, 2025


Online Purchase - Felix antique shoppe Scam

Place an order for a stanley cup, site looked sketchy but i tried my luck to see if I'll get something. However when i placed the order it said it declined. Bank said there was no attempt, so its a scam site that is trying to get card info

Dollars Lost: $0.0

Hazel, KY- 42049

Date Reported: June 30, 2025


Online Purchase

I was looking for a Stanley cup specifically two 64oz. When I searched up Stanley the scam site came up first literally extremely identical to the real Stanley site

Dollars Lost: $48.99

Unknown Location

Date Reported: June 27, 2025


Phishing - DOCUMENT SERVICE

Got a cold call first, from the “US Document Service” got a callback number and a reference number. Indian woman on the cold call, and an Indian voice actor who sounded very convincingly American. I gave a fake reference number and they asked for my wife. I told them I didn’t know her.

Dollars Lost: $0.0

Unknown Location

Date Reported: June 27, 2025


Online Purchase - Online Purchase

Exaluna.shop (https://exaluna.shop/) has misleading advertisement on their webpage. I purchased 2 (two) Stanley cups - Snoopy Peanuts 40oz tumblers - with a total value of $75.12 usd as they advertise in their page with many fake pictures and fake customer reviews stating they are authentic and guaranteeing no knock-offs. They deceive customers advertising their products as genuine and authentic indicating they are not cheap knock-offs and once the products are received these are clearly knock-offs. Pictures in their page are totally different than what I received, they do not look nothing alike than the real product. Also they state they are offering fair prices when this is not the case as they are charging the value of a genuine product when they are deceiving with fake products. They claim Fast Shipping and they do not comply either I believe this is false information as well so that you can't claim their "30 day return policy" , I placed the order on May 03, 2025 and was delivered until May 27, 2025. Lastly they claim quality products guaranteed but the Stanley cups have the logo smudged and drawing smeared with poor quality printing and black thick ink, they are clearly Stanley cup knock-offs, they are NOT genuine Stanley cups as they guarantee in there page. Very disappointed and feeling very conned. Have sent email to the store and their first response was they would refund with a 15% of the purchase ($11.27 usd) which is not acceptable I am very unsatisfied with the product and will not be using as it truly looks fake. I have responded to them requesting full refund and that I can return their product but I am not receiving answers from them. Exaluna. did not provide a valid telephone number.

Dollars Lost: $75.12

Unknown Location

Date Reported: June 24, 2025


Phishing

Received a voice mail stating: This is Stanley Garcia with National Document Services. Proceeded to state I needed to call so that documents would not be served at my job, provided a case number 330178. Tone was very threating and predatorial

Dollars Lost: $0.0

Unknown Location

Date Reported: June 24, 2025


Online Purchase - Stanley / imposter

Ordered two tumblers and a cosy for a tumbler. Was charged accordingly. Waited 3 weeks, did not get order update, so I emailed for an order update. Order was then cancelled without explaination. Money was refunded, but it should not have taken 3 weeks to realize they were out of stock on my items, and not even offer an alternative.

Dollars Lost: $60

Seattle, WA- 98121

Date Reported: June 23, 2025


Employment - Quantum delivery

I was working for this company name quantum delivery and I was working for them for about a month I never received a payment and I did everything they wanted me to when it was around the time i was supposed to get paid i couldn't get in contact with them or log into my dashboard I had registered with them

Dollars Lost: $200

Peoria, IL- 61605

Date Reported: June 21, 2025


Investment

I wanted to understand and learn more about crypto trading after what I heard from my friends and people I know that crypto trading is very profitable and it is the right time to invest I have been reading up and trying to understand about crypto and gain more knowledge around the topic which is when I was approved which is when I was when I got a message on WhatsApp to say that there is a trading group with me oh my ether wallet trading crypto trading group in which they send signals and they train people on how to do it the fact that they help people by providing step-by-step guidance and ohh by confirming that all the accounts that we used for crypto would be only hours with access to all the accounts at the money at all times is what made me keen that I should try this out so initially I started with an investment of £500 and they helped me step by step to set up an account with Coinbase they also the the lady called Mia who I talked to who I messaged on WhatsApp she helped me open the account with Coinbase wallet and answer all the questions on Coinbase and said if we if we if we apply it to the to the wallets and banks as as being new to crypto trading we wouldn't be allowed to access the funds and we wouldn't be able to trade so I opened an account with a step by step help from Mia and she provided details that this trading was done by Mike Davis who was a is the next investment strategist at Morgan Stanley and he has generated this a I bought with the with which the signals can be generated an is always correct and hence I just wanted to try with very little amount of money so I started with £500 and they would send signals and I saw the saw that it was generating 100£ in profit 80 pounds 100£ and then she explained that the word this professor has a group on telegram which has more signals but that is for more experienced traders and I saw that I was able to withdraw some money from my crypto MU trading so which is the website myethertrade.com she said this is the trading platform where all the crypto traders trade on a daily basis and I had to copy paste links into Coinbase account in order to transfer money into that my ether trade.com and I wanted I even tried that I can withdraw funds from my ether trade back into my coin base and how and I even questioned on how they would make a profit on this and she said it is in cooperation with the professor and we shared 10% of the profits we gain from trading with them and they are just helping people like us to make more money and I even approached few people about 2-3 people from the group to ask them if they have been trading and they they all said they were like me knew to trading and they have made a lot of money through this and it all sounded promising so I went ahead and I in started with a small investment I was able to withdraw money as well from that account and it did nothing seemed dodgy or fishy at any point eventually they set the WhatsApp group will be stop by the professors they want to focus on the telegram group I needed to raise more funds to to be able to participate in the telegram signals where they you get about 6 to 10 signals per day so I transferred more money so after my initial venture of £500 I deposited more funds on to be able to participate in the telegram group signals and once I started participating in the signals I saw that the money kept increasing and the total fund total invest my total investment in may was 10000 pounds snd i made 700000USDT they're going to have another group which will generate more signals and this will be the final stage where the professor will be giving more signals and everyone can make a lot more money but you have to have a balance of 80,000 U.S. dollars in your account in order to be able to participate and at that point I felt like I don't want to do this anymore because I was so drained with all this information that I tried to withdraw money from my ether trade.com an now the website wouldn't let me withdraw any money I spoke to the customer service they had a customer service representative who was very helpful in the beginning and I spoke to them and they said I wouldn't be able to withdraw until I meet the 80,000 U.S. dollar target after which I would be able to withdraw an I had to meet the target well through trades someone like me who doesn't understand I wouldn't be able to meet the target at all so I told them that I just want the money I invested they can keep all of the profits I don't need any of that and they just refused it doesn't work that way I've was only explained I wanted to recover money so I ended up listening to them trying to raise more money in order to be able to withdraw money I transferred MORE into the my ether trade.com and then my banks kept declining the transactions and it which is when I spoke to an advisor They explained that if this is like they keep on asking you to put more and more money it might be too good to be true it doesn't work like that it is a scam that is when I realised that this is all a scam and I was being scammed into transferring more and more money at that point I told them I cannot they said they cannot help me 100% but if I transfer some more money even if it is 1000 or 2000 lbs they can try to help but at that point I totally understood that this money is never going to come back to me and the website that they had created and send me the link for was all controlled by them.

Dollars Lost: $11000

Unknown Location

Date Reported: June 19, 2025


Debt Collections

The scam starts off with a voicemail: This is from US Document Services call for a complaint received in our office for {First Name} {Last Name} with a reference case number ######. Documents regarding your file are being prepared to be sent out. You need to be available to sign for the delivery. The issuing agent will dispatch confirmation if they are unable to reach you at home - they will attempt to reach you at your verified place of employment. In order to stop action from being taken you will need to contact the issuing agent at an 888 number. This call is being logged and recorded as proof of efforts being made to notify you. Once you call the number, a man or woman from ADR Mediation will answer your call and ask for your name and case number, they also have your caller id so can see your number. They will do a fake forward to someone who sounds like the same person and they will claim to be a lawyer from Steinberg & Stanley law firm. They claim that both these businesses are located in San Francisco at 4 Embarcadero Plaza. They will read back personal information like your address, date of birth and social security number as well as past addresses and other personal information. They will claim that you owe a debt from years ago with a legitimate bank. I immediately know this was off because I have a perfect credit score 800+ and millions of dollars of net worth. They claimed that I had a debt with HSBC where I have maintained several accounts. Despite their threats I ended the call. I called up HSBC and they informed me that I have always had zero debt and a perfect standing with them and they have never made any collection efforts against me. They forwarded me to their fraud department who said they never worked with this ADR Mediation or Steinberg & Stanley and indicated that they are known scammers. They also indicated that my financial information might have been exposed in a data breach and these scammers had purchased a list. Upon further investigation, I called the California Bar Association and Steinberg & Stanley is NOT a legitimate law firm. Coincidentally a friend of mine is the General Property manager of the entire Embarcadero Plaza in San Francisco and he said that there are no tenants named US Document Services, ADR Remediation, or Steinberg & Stanley in any of their 4 buildings. I called the 888 number back several times and the same guy and girl would answer the line with different names, either saying ADR Mediation or Steinberg & Stanley. Based on the background noise these two are not in an office setting and seem to be operating a scam off VoIP calls to their cell phones. They told me that the process server would be serving me papers at my home or place of business within 48 hours. Neither has happened. This is clearly a scam.

Dollars Lost: $0.0

San Francisco, CA- 94111

Date Reported: June 19, 2025


Investment - Cryptocurrency scam / platform charging to wothdraw funds

I met someone online "John Martin" who said he was an Investor with Morgan Stanley. Naturally I was curious and wanted to try it. He was nice and supportive and 'helped teach me short-term trading' on an app called Onchain off Crypto.com. Over time John kept pressing to add more money and I was not able to add anymore funds. On May 29, 2025 I decided to withdraw the entire amount which is $5,732.85. The funds never appeared in my bank account and have been inaccessible. Last week John told me I would need to pay $1,000 to withdraw my funds. Please somebody help me out of this pig butchering scam!!!

Dollars Lost: $5732.85

Unknown Location

Date Reported: June 12, 2025


Online Purchase

When google searching Stanley Steamer Slainless steamer came up and it looked like Stanley Steamer. My 90 year old mother called their toll free number and made an appointment for carpet cleaning. When they showed up they talked her into cleaning a couch and chair as well. They charged her $3000 to clean. When they left she called me to say that they knocked out power to outlets in the house. We went to fix it for her and found the carpet was soaked. A caregiver let us know what they charged her. She did not have a receipt and she said they just had her sign something. I reached out to Stanley Steamer and they told me it was not them that came out and told me about the other companies website coming up when you do a google search. I called Stainless Steamer and they would not refund the money. They said they did a deep clean. They referred me to their complaint department which is a google phone number. 1-828-222-0569. This is a clear case of elder abuse. I left a message demanding a refund and I emailed them as well. We will dispute the charge on the credit card and reach out to. The authorities to report this.

Dollars Lost: $3000

Unknown Location

Date Reported: June 5, 2025


Counterfeit Product - Stormmerch

Scam was in posting picture they stole from an Etsy storefront and posted as their own product. Advertised a printed Stanley brand thermos and then sent a poor knock-off. Wouldn’t refund money. Replied they would refund 20% and never did that either.

Dollars Lost: $38

Unknown Location

Date Reported: June 4, 2025


Phishing

These people were doing an imposter scam on a legitimate company, Timeshare closing Services LLC. They say they have a buyer for your timeshare. They show paperwork that looks legitimate. Then write: Good morning ?? I’m sorry I missed your text last night. I received your signed paperwork. Now the only step for you to do is to send the $1,898.92 to the escrow agents Morgan Stanley account. The wire instructions were emailed to you as well. The cut off fund is usually 2:00pm so hopefully that will not be an issue. I will get started early on uour transfer paperwork so once you text me and let me know the wire has been sent, I can get your documents out this afternoon. And then the closing process officially begins. Then there is another text asking for more money. Then there is a discrepancy about the closing date. Then I’m told there is a closing but never received check. THATS the point, there is no check, no closing. Then this guy, Frank Polaski gets involved and actually says these two women scammed me, they zdZiD work for him and he owns Time Share Closing Services……but he doesn’t. OMG, these people HAVE to be stopped!!

Dollars Lost: $6773.82

Port Orange, FL- 32127

Date Reported: May 21, 2025


Online Purchase - Verymarts

I ordered a personalized superbowl 40 oz Stanley like cup. I ordered the item on April 5, 2025 and still have not received the item a month later. The tracking site that they send is not updated so once it says the item is shipped, it remains on that date and information, never changing. I have emailed their customer support and keep getting the same answer that the item is on its way, but that is a lie. Beware of this site because they are not legit.

Dollars Lost: $45.41

Unknown Location

Date Reported: May 8, 2025


Other

This is regarding a 12 week old long haired Chihuahua I was going to purchase from Ohio. the price was $400. The owner asked for $200 to cover vaccine and paperwork . We were supposed to meet in Jackson OH. I am in WV. She sent me a message saying her daughter was in an accident, and she would have the puppy shipped to me from an agency she had been using for years. Upon dropping the puppy off she didn't tell us of any additional fees. The Premium global agency then told me I had to pay $302 for Insurance on the puppy in case something happened while it was shipped. I paid. Then they said I needed to rent a Crate to ship it in for $500. The sender Susan lane Garder was supposed to pay half of that and I paid the other half. The agency then told me they was going to ship the puppy to me that day. It never showed up. The next day they asked for $401 before they would ship her for her food and 3 day stay with them. I told them I could not pay that. They never shipped it .The payment method used was Apple Pay.

Dollars Lost: $750.99

Columbus, OH- 43206

Date Reported: May 8, 2025


Online Purchase

I ordered a custom Stanley water bottle and I received a custom dollar store plastic water bottle. They acknowledged their wrong doing. Offered me a coupon. I said no. They then offered me 50% refund. I said no. They offered me 80% and I accepted that offer back in January. However since then they keep saying the refund portal is down and that as soon as it’s open and working I will receive my money. I email them often and keep receiving the same email saying the refund portal is down. We are going on 5 months now. When I ask them a clarifying question, I either receive no response or a bot saying thank you for your email.

Dollars Lost: $75

Unknown Location

Date Reported: April 27, 2025


Debt Collections - Debt Collections - Phishing Scam

Credit recovery solutions called me and left a voice message to contact them in reference to an unpaid balance that they had been trying to reach me about her name was Karen Miller. When I called back I spoke to a guy by the name of Stanley Rivers who info me that I had an outstanding debt of 1,200.00 with some cash advance company named National cash advance and I would be receiving a summon in the mail to appear in court and it would cost me 4,700. They had a lot of my personal information which was very frightening. I told them I didn’t and then ask for their address and the address of so call cash advance company and told them that I need it in order to file a police report for identity theft. They didn’t want to give me any information and told me it was too late and they would see me in court. So I was not able to get the address of either company or phone number. I have never received any type of letters or calls about this supposedly debit prior to today encounter. Please be careful of these people.

Dollars Lost: $0.0

Chattanooga, TN

Date Reported: April 25, 2025


Phishing

Dear Megan W, I hope you’re doing well. We are reaching out regarding a critical trademark concern. Another company has contacted us to file a trademark application for ****** ***. However, our research confirms that they are a relatively new business, while you have a well-documented history of using this name. As part of our policy, we are offering you the first right to secure this trademark before moving forward with the other party’s application. Your Next Steps: Secure your trademark: We can immediately submit your application, ensuring your exclusive rights to the name. Decline to file: The USPTO grants trademarks on a first-come, first-served basis, meaning we will process the other party’s application, which could legally prevent you from using the name. If the other party secures the trademark, they will have exclusive rights to the name, which means you would no longer be able to use it freely. Under the Lanham Act, this could lead to potential trademark infringement claims, and you could face legal penalties, including damages, injunctions, and even a lawsuit for continuing to use the name after it has been registered by another entity. Additionally, the other party could demand that you cease and desist from using the name, causing significant disruption to your business operations. To prevent legal risks and protect your brand, we advise taking immediate action. The USPTO does not allow applications to be held indefinitely, so please confirm as soon as possible. For any inquiries or to proceed, please reply to this email or call (818) 262-2803. Looking forward to your prompt response.

Dollars Lost: $0.0

Los Angeles, CA- 90017

Date Reported: April 15, 2025


Worthless Problem-solving Service

This was the email sent multiple times to which I never replied: This is your final opportunity to secure your rights to the name "Zur Institute" before another party proceeds with their trademark filing. They have only used this name for a few months, while you have built a strong brand identity over time. Given your legitimate and extensive use, we are offering you first priority to file for the trademark. However, we must receive your confirmation within the next 24 hours due to USPTO’s first-come, first-served policy. Your Choices: Take Action Now – We will immediately file the trademark to secure your legal ownership and prevent future disputes. Ignore This Notice – We will proceed with the other party’s filing, and you may lose all rights to the name. If you do not act, the other party will have full legal authority over the name, and you may be subject to serious legal repercussions. Under the Lanham Act, this includes trademark infringement claims, financial liabilities, and lawsuits, potentially forcing you to cease operations under this name. To protect your brand, please respond immediately or call us at (818) 262-2803. Failure to act may result in legal consequences beyond our control. We urge you to act without delay. Best regards,

Dollars Lost: $0.0

Los Angeles, CA- 90017

Date Reported: April 14, 2025


Online Purchase

I purchased a Stanley cup online from this retailer. After 10 days of the item not arriving I emailed them for tracking information, They replied from a spoof email account, with a link that brings you to a fake mail tracking website. At this point I googled the company and noticed many others had complained about them and others reported the company tried to take large amounts of money from their accounts. The address listed on their website belongs to a Walmart in Texas (to which they have no affiliation), additionally the tracking info they sent (even if it was legitimate) indicated the product was being mailed directly from China.

Dollars Lost: $50

Brownwood, TX- 76801

Date Reported: April 14, 2025


Worthless Problem-solving Service

Offer of worthless service claiming it is a legal matter of utmost urgency regarding potential trademark infringement. We already have a valid trademark in good standing and it is not up for renewal until 2030. Body of email below... This is a final trademark warning regarding your XXXXXXX. Another party has initiated their trademark application, but our research confirms that they lack a long-standing claim to the name, unlike your business. Under USPTO regulations, trademarks are granted based on a first-come, first-served basis. You have a stronger claim, but we must file your application within 24 hours to protect your rights. What’s at Stake? Secure Your Name Now – We will file your application immediately, ensuring exclusive ownership and legal protection. Failure to Respond – The other party will gain exclusive rights, and you may be forced to rebrand. If the other party secures the trademark, they will have full ownership rights, and you may face legal consequences under the Lanham Act, including lawsuits, financial damages, cease-and-desist orders, and possible injunctions. To avoid these risks, please reply within 24 hours or call (818) 262-2803 to discuss your next steps. This is an urgent legal matter—do not delay. Best regards,

Dollars Lost: $0.0

Los Angeles, CA- 90017

Date Reported: April 14, 2025


Online Purchase - Online Overseas Retailer Scam

I ordered my niece a personalized Stitch themed "Stanley" cup for her birthday. I received the item and it was a fake product!

Dollars Lost: $48.9

Unknown Location

Date Reported: April 12, 2025


Worthless Problem-solving Service

Dear Name. I hope this email finds you well. We are reaching out regarding an urgent trademark matter concerning {{Company Name}}. Another party has approached us to file for the trademark of this name. However, after thorough research, we discovered that they are a new startup and have only used the name for a few months. In contrast, our research shows that you have a long-standing usage of this name, making your claim significantly stronger. As per our policy, we are giving you the first right to file for the trademark before proceeding with the other party. Your Options: Proceed with filing: We can immediately submit the trademark application, ensuring your exclusive rights to the name. Decline to proceed: The USPTO follows a first-come, first-served system, which means we will move forward with the other party’s application, potentially leading to serious legal consequences for your business. If the other party secures the trademark, they will have exclusive rights to the name, which means you would no longer be able to use it freely. Under the Lanham Act, this could lead to potential trademark infringement claims, and you could face legal penalties, including damages, injunctions, and even a lawsuit for continuing to use the name after it has been registered by another entity. Additionally, the other party could demand that you cease and desist from using the name, causing significant disruption to your business operations. To avoid these risks, we strongly advise you to act swiftly. USPTO does not allow indefinite holds, so if you wish to proceed, please confirm at your earliest convenience. For any questions or to proceed, please reply to this email or call our front desk at (818) 262-2803. We appreciate your immediate attention and look forward to your response. Stanley Gibson Trade mark Attorney 818-262-2803 stanley@yourmarksfilers.com

Dollars Lost: $0.0

Los Angeles, CA- 90017

Date Reported: April 4, 2025


Counterfeit Product - Online Purchase

Stormmerch advertise a Hello Kitty Stanley cup that once arrived was counterfit and upon emailing them for a return and full refund with photos of the cup and full description how how it was counterfeit, they communicated the response below: We understand that there may have been a misunderstanding about the nature of our products. Currently our products are Print-on-Demand items. These are personalized products, allowing you to unleash your creativity and express your unique style. Whether it's printing your own image, adding your name or choosing your favorite design, our products are all about self-expression. Our goal is to provide you with products that allow you to express your individuality and individuality. Our confidence in the quality and uniqueness of our products stems from the unremitting efforts of our design team. They constantly strive to create products that go beyond the ordinary, ensuring that each product has exceptional value to the recipient. Whether it is a gift or a personal purchase, we believe that our products carry a deeper meaning that goes beyond what is available on the market. ?Once again, we regret any confusion that may arise and appreciate your feedback.

Dollars Lost: $48.62

Unknown Location

Date Reported: April 1, 2025


Online Purchase - I thought it was a Stanley cup discounted website

I thought it was a Stanley cup discounted website that I fell for. It was an email address there I sent an email and it came back as unknown. There was no phone number or no country of origin.

Dollars Lost: $0.0

Unknown Location

Date Reported: March 24, 2025


Counterfeit Product

I purchased a tumbler from a store on Etsy that was a design from a book series I had just read. When I got the tumbler in the mail the design looked exactly like the picture. However, the Stanley logo was imprinted on the cup. The cup was a cheap version of a 40oz Stanley cup. The handle was loose and the lid was cracked slightly. I wrote a review on the shop page regarding my experience and it opened up a conversation with the owner asking me to change my review. A few days later, I was washing the cup by hand and the print started coming off. I immediately emailed them asking for a refund. They wrote back basically blackmailing me saying if I change my review or edit it, they would give me a partial refund. The back and forth continued until they agreed to refund me but I never received the refund.

Dollars Lost: $50

Unknown Location

Date Reported: March 24, 2025


Counterfeit Product - HydroSip

I ordered a 40 oz. Stanley Barbie cup from HydroSip. After a lengthy shipping time which is stated on their website, I received the cup. Immediately upon opening the box, I knew this was a counterfeit Stanley cup since my daughter has the same cup that she purchased directly from Stanley. The color of the cup was not the same. This cup was not holographic like the real cup. The counterfeit cup is missing the Barbie head logo on it. The counterfeit cup came with a clear straw, not a translucent pink one. The gold band around the top of the counterfeit straw is a different width from the real cup and the writing on the bottom of the cup is a different color. I wrote to the company to ask for a refund and was denied with the company citing their refund policy states no refund for sale items. I paid the same price as a real Stanley cup for this counterfeit product. To be denied a refund for a counterfeit item continues to perpetuate their fraudulent practice. Consumers need to be aware of this company before losing their money on something fake.

Dollars Lost: $59.98

Orlando, FL- 32819

Date Reported: March 22, 2025


Counterfeit Product - Counterfeit Product - USA Camp Zone

I bought a cup from the https://usacampzone.com website that stated it was a Stanley branded cup. Once I got the cup it was a fake, cheap copy. It was a generic tumbler they printed a design on. The Branding of Stanley was not present on this cup. When I reached out the company even though their website says they will provide a label for return shipping if you aren't happy, they said I have to pay for the shipping and their return hub is in China. My guess is the shipping cost will be more than the fake tumbler I bought.

Dollars Lost: $48.95

CA

Date Reported: March 20, 2025


Online Purchase - Online Purchase - Stanleycanadawebsites

Carbon copy website pretending to be the official Stanley site

Dollars Lost: $70

ON-

Date Reported: March 18, 2025


Phishing - Cheng Charlie Saephan / Oregon State Lottery Winner

Hello I'm Cheng Charlie Saephan the winner of the $1.3 Billion dollars in Portland Oregon State Lottery on May 11th 2024. I have voluntarily decided to start assisting individuals financially so i will be donating the sum of $750,000  and a brand new car each to 20 random individuals. congratulation If you get this message, because your number was selected after a spin ball as one of the winners. Kindly text the agent in charge Robert Stanley with your claiming CODE MJ01 at +1(715) 224-8135 for confirmation and delivery of your winning. kindly ignore this message if you're not interested Thanks!

Dollars Lost: $0.0

Portland, OR- 97201

Date Reported: March 10, 2025


Online Purchase

Facebook ad for PureSip to buy Stanley Tumblers for Valentine Day and the limited Love Shack Collection Tumblers

Dollars Lost: $98.95

Chicago, IL

Date Reported: March 5, 2025


Phishing

Scam text: Hello (company name), I hope this email finds you well. We are writing to inform you of a critical matter regarding the trademark application for "(Company name)" Another party has approached us to file for the trademark of this name. However, after conducting thorough research, we discovered that they are a new startup and have been using the name for only a few months. In contrast, our research shows that you have a legitimate, proven history of using this name for an extended period. As per our company policy, we are giving you first priority to file for the trademark, as you have the stronger claim to the name. Here's what you need to know: If you wish to proceed: We can file the trademark application for you immediately, ensuring that you have full ownership and protection of the name. If you choose not to proceed: We will move forward with the other party's application, as the USPTO operates on a first-come, first-served basis. However, we strongly advise against this as it could lead to serious legal consequences for your business. If the other party secures the trademark, they will have exclusive rights to the name, which means you would no longer be able to use it freely. Under the Lanham Act, this could lead to potential trademark infringement claims, and you could face legal penalties, including damages, injunctions, and even a lawsuit for continuing to use the name after it has been registered by another entity. Additionally, the other party could demand that you cease and desist from using the name, causing significant disruption to your business operations. We highly recommend you act swiftly to secure your rights to this name and avoid the risk of a legal battle. The USPTO’s first-come, first-served policy means that we cannot hold the application indefinitely. If you wish to proceed, please let us know as soon as possible so we can begin the process of filing your trademark. If you have any questions or would like to proceed, please reply to this email or directly at our front desk at (818) 262-2803. Please provide your full name and business name to the operator so they can connect you with me. Thank you for your immediate attention to this matter. We look forward to your prompt response. Best regards,

Dollars Lost: $0.0

Los Angeles, CA- 90017

Date Reported: March 5, 2025


Online Purchase - Online Retailer Scam

A Stanley Cup with Snoopy all over it. Product was purchases January 23, 2025 February 5th, I did not receive a tracking number so I reached out to the company. No response. I reached out again February 6th and was given a tracking number, but was told the tracking system is down and I should receive my merchandise within a week. A week goes by and no merchandise. I ask which carrier they use for deliveries, no response. I tried every carrier. USPS, UPS, FEDEX, and DHL. Nothing worked. Reached out again February 18th to ask the same question. No response. February 19th, I receive an email indicating that two cargo ships carrying their products crashed and everything was damage, it they are working to resend everyone’s orders out and gave me a different tracking and using a different system. March 4th. Still no package. I go to the website to track my order, the website no longer works.

Dollars Lost: $54.99

Elk Grove, IL

Date Reported: March 4, 2025


Counterfeit Product - Nine 20 Designs

This Facebook ad showed a tote bag video that is actually from the company Poppy & Peonies. Didn't know that at the time. Tote was represented to hold laptop and Stanley cup. It was not at all like that, doesn't hold either one. Initially they charged my Paypal account $129 but I emailed and they said, oh that was a "mistake". I have asked for a full refund on this fraudulent product and they are not answering my emails. I think they are using multiple names on Facebook to scam the same merchandise

Dollars Lost: $85

Unknown Location

Date Reported: February 19, 2025


Online Purchase - Online Retailer Scam

bought a Stanley cup for my daughter in December 24. It was meant to be an Olivier Rodrigo Limited Edition. Received a completely different design a couple of weeks later. Not even the same colour. It’s a floral print… emailed them 4 times and more than 3 weeks after initial contact about the issue, I am yet to receive a response.

Dollars Lost: $50

Unknown Location

Date Reported: February 18, 2025


Online Purchase - Online Purchase

Children were on FB and a targeted add came up for Stanley 40 oz tumblers. They wanted to purchase for friends for Christmas. Order was placed. Email of order confirmation received as well as communication regarding shippment. Being shipped from China and not using Canada Post (actually CP was on strike) , anyway, once the order said delivered and the item was not received. I emailed the email address in the kids purchase confirmation. I was told to go to Canada Post and ask where the package was knowing that they would have no idea since it was not shipped via Canada Post

Dollars Lost: $40.47

Unknown Location

Date Reported: February 18, 2025


Online Purchase - Scam Website

I was buying Black Friday Stanley tumblers for my bridesmaids/groomens for our wedding. I wanted to get a good deal. I was also getting one for my soon to be husband and myself. The first “shipment said delivered” that never happened. I reach out the company told me they would send a second shipment on the house. The second “shipment never arrived”. I’ve been emailing with them back & forth for about 3 months now. All the emails say is they are trying to refund me & it’s my banks fault.

Dollars Lost: $58

Unknown Location

Date Reported: February 14, 2025


Online Purchase - Stanley / imposter

I placed an order. They provided bogus tracking. Stated it was delivered, when I contacted customer service they promised a refund that never arrived

Dollars Lost: $47

Unknown Location

Date Reported: February 13, 2025


Online Purchase

I was considering purchasing a Stanley Berry Truffle 40oz cup when, within 20 minutes, my bank flagged the transaction as suspicious and blocked any further purchases. The transaction was listed as being made at Tokyo Disneyland, so the bank shut down my card, and I had to wait two weeks for a replacement.

Dollars Lost: $35

Dallas, TX- 75201

Date Reported: February 12, 2025


Other

PLZ DO NOT BUY. TOTAL SCAM. I WOULD GIVE ZERO STARS TO THIS COMPANY IF I COULD. Totally on me I clicked purchased on an Instagram ad for a dress—last time doing that, and I learned my lesson. This store sells products which look nothing like the photos—very poor quality and it refuses to honor the return policy. I emailed multiple times for a refund and they “bargained” for a 25%, 50%, and finally 75% refund as their “final offer”. They market as being an Italian small business but have a Chinese shipping address. Furthermore, they do not provide a shipping label for the return, so the customer is responsible for the shipping costs.

Dollars Lost: $79

CENTRAL, HK

Date Reported: February 12, 2025


Counterfeit Product - USA Camp Zone

USA Camp Zone is selling fake Stanley merchandise, of very low quality. They ship from China, which is unclear. They do not allow order cancellation once it's revealed the ship time is months. They take 6 days or more to reply to customer service inquiries, drawing these exchanges out to the greatest extent possible, and have yet to provide an address on shipping their low quality goods back. They offer a 20% retroactive discount (which I haven't seen) vs. standing behind their guarantee.

Dollars Lost: $130.8

Buffalo, NY- 14224

Date Reported: February 8, 2025


Online Purchase - Online Retailer Scam

Purchased a Stanley tumbler from this website. Received an order confirmation. It never said shipped. No telephone number on website. Sent about 10 emails with no reply back.

Dollars Lost: $38

Unknown Location

Date Reported: February 3, 2025


Phishing

I received a voice mail with a phone number and complaint number attached to my name allegedly. When I called the number, a man answered by saying, "Steinberg & Stanley Law Firm". I asked him what that phone call was regarding and then he said someone had a lawsuit against me and he asked if I was "J D". I didn't answer him, but kept asking who is suing me and he just kept asking me to confirm my personal details like home address, social security number and such. The creepy thing is that I just moved to this address 6 months ago and didn't even do an official change of address yet. Also, he was repeating my correct social security number, date of birth, etc. At that point, I was yelling at him asking who was this person or business suing me and then he said, "now I'm going to escalte this to a criminal matter"! I laughed, told him to fuck off or maybe it was, "go fuck yourself" and hung up. I checked my county to see law suits against me and I did have a couple of old civil matters that are closed, but nothing new so I know this was a scam call! It's very concerning because I live alone with my teen daughter! These creeps make me so mad! How in the hell do they get my private info, especially my new address that isn't listed anywhere or even on my driver's license!?

Dollars Lost: $0.0

Unknown Location

Date Reported: January 31, 2025


Online Purchase - online purchase

I paid for a Stanley cup, it didn’t show up for 6 weeks. I contacted them and they refuse to give me a refund. Told me they sold to many and ran out.

Dollars Lost: $39.94

Unknown Location

Date Reported: January 29, 2025


Employment - Stanley Black and Decker Impostor

Hello Brecque Medina, Please allow me to introduce myself. I am Lori Griffith. Head Recruiter from the company Black and Decker Inc. Your posted resume from the Career builder job site has been reviewed by the company and we are impressed with the qualifications and experience you possess. We are excited to inform you of the available position of Customer Service Specialist which we believe your skill set aligns well with the position. You have been shortlisted for the next step of an online interview/briefing with the company's Hiring manager. To learn more about position, Pay scale and full details. Reply back with "YES I AM" Best regards!

Dollars Lost: $0.0

Unknown Location

Date Reported: January 29, 2025


Employment

parcel mule scam where they are trying to have packages come to your residence and you send them off to another party using their websites and packaging labels and trying to get individuals to pick up packages from different places. Also tries to have paypal mail come to your residence and tells you not to open it and wait til the end to send those envelopes as well. Comes through email as a regular remote job position paying biweekly from Stewart May, then switches to Stanley Thompson. Will also have contacts Mia Holloway and Lily Summers as "Supervisors" all with "@proparcel-shipping.com" emails.

Dollars Lost: $0.0

Saint Louis, MO- 63102

Date Reported: January 27, 2025


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