Birthing Center
Geneva Woods Birth CenterThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My baby was born October 13, 2021. I received an invoice from the birth center for charges that were supposed to be included in my prepaid package. I received this invoice over a year after he was born. Their excuse was a big change in their financial department but it should not have taken over a year for them to get an invoice to me. I failed to get a statement right after his birth so I cannot counter them in court or even find out if they are making up charges which I feel they are. I paid it so I dont get hit on my credit but what they did was wrong. It is unethical and poor business practice to charge someone for services 1 1/2 years after the fact.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.