Business ProfileforCredit Union 1

I was never mailed a paper statement with the account balance, payment amount, and due date.I had this loan since the end of April. On my paperwork from the car dealership, there was no CU1 account number.I did not receive a statement in the mail.I knew payment was due June 1st.On June 1st I attempted to call CU1. No answer Cu1 was closed. I attempted to go online, but there was no way to log in without an account number.I called Cu1 on the 1st business day, which was June 3rd and spoke with ***************** this was when I was able to obtain the information I needed Talking with CU1 there is nothing in my account that reflects a statement issued, mailed, or provided to me by **** mail or on the online account services. Nothing. I was directed to "eDocuments", and there is no billing statement on the website. I asked the ******** Service agent, why I did not get a statement, and the answer I received was... possibly after the first payment a statement would be generated.There is nothing on the online services for e-statements or to view an accounting billing statement for a car payment or balance. I am not referring to the loan, but a consumer notice of a billing and payment statement. As a consumer, how do I know, HOW to make a payment and when the due date is for that payment amount? As a consumer, there is a disconnect between providing a consumer with a billing statement and payment. The loan amount or value is $40,696.50 and the payment amount is $667.31.Attached: pg.1 Dashboard, and when you click on "pay" pg.2 which only reflects make a transfer, scheduled, activity, more actions, and pg. 3 the last screenshot is eDocuments. None of these online pages provide a billing statement.