Business ProfileforHowling Peaks Dog Training, LLC

My dog attended daycare here for almost a year, and I believed she got good care. However, her Bordatella vaccine came due, and I was unable to get her a vet appointment (due to vet shortages) for 2 months, leaving 2 scheduled daycare dates before her appointment. I asked staff 3 times, and was told it was "ok". I emailed with the owner who acknowledged that she knew, but said nothing about it being a problem. I researched Bordatella vaccines, and found a placebo controlled study confirming that the vaccine is fully effective for at least 13 months (it does not, like **********'s coach, turn into a pumpkin at midnight on day 365). THE *** IS COMPLETELY VACCINATED, ACCORDING TO SCIENCE. I know that Howling Peaks claims to be "science based", and vaccine efficacy is basic science. They agreed. After dropping her off as scheduled, I got a crisis call to pick her up immediately, as her vaccine had expired. Not at drop off, but after the fact. If they had said it was a problem, I would not have taken her in (despite the obvious science, and their agreement). I reminded the owner and manager that the staff had said it was "ok", and was told it was my fault because I should have reviewed the original daycare contract from a year ago (and not trusted staff). I also prepaid for 20 days of daycare, but the owner cancelled the remaining prepaid 3 days because I "publicly shamed them" by being honest about their behavior. If they feel ashamed, they should.