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ComplaintsforAnnie Cloth
Additional Complaint Information
BBB noted that the company lists an address in Hong Kong for their company and does not list an address for returning items. Previously the company listed an address in the United Kingdom.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/22/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I ordered items from Annie Clothing. Items were nothing like represented online. Poor quality and smelt. I asked for refund and they told me that they would provide 15% cash credit because sending back to China (California address on label) would incur postage fees and custom fees. I told them this is unfair business practices. These companies should be removed from internet.Initial Complaint
11/19/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Placed order for a few items for a "******************************* Cloths received AFTER the event Return is in CHINA? saying either i have to pay to return to CHINA or give me 15% of my order in a refund totally ridiculous - at a MINIMUM i would expect 50%Initial Complaint
08/25/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order paid in full June ** 2001 but never received. I am still waiting as of today August *** 2001. I have been in frequent contact with Anniecolth via email to no avail. Frustrated and unhappy.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
18 total complaints in the last 3 years.
2 complaints closed in the last 12 months.