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Business Profile

Heating and Air Conditioning

Coolray of Alabama

Reviews

Customer Review Ratings

3.44/5 stars

Average of 27 Customer Reviews

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Review Details

  • Review fromSara D

    Date: 04/07/2025

    5 stars
    Comfort dynamics, ************ as a whole is awesome. Ive had them come out to our house many times and every person they have sent is super professional and extremely helpful as well as knowledgeable in what they do! Might I add, very importantly, always on time. I highly recommend using them for all your cooling, heating, plumbing, and electrical work.
  • Review fromWillie U

    Date: 04/05/2025

    5 stars
    Employees are really polite n courteous On time n clean up after they are done
  • Review fromMelinda M

    Date: 04/03/2025

    5 stars
    Our experience a few days ago was very positive. The technician (******) was professional and respectful. He performed the service and took a moment to explain all the different maintenance plans that were available and sent the links to my email. I would certainly recommend this Company to others.
  • Review fromBill B

    Date: 03/28/2025

    5 stars
    I am pleased to recommend Cool Ray, now Comfort Dynamics with the highest rating based on dependability, courtesy, cost effectiveness and superior service. And their agents create a very favorable relationship with their customer making it easy to recommend to my friends and neighbors.
  • Review fromTeresa J

    Date: 03/26/2025

    5 stars
    Very friendly and knowledgeable. Got the install done quick. Done great job.
  • Review fromjames P

    Date: 03/25/2025

    5 stars
    Outstanding. Great work. Well informed and very polite. Great job. Thank you.
  • Review fromLinda W

    Date: 02/24/2025

    5 stars

    Linda W

    Date: 02/24/2025

    I really enjoy the service Im receiving from Cool-Ray. ****** was very prompt and professional when he arrived at my home. He serviced my unit and explained in detail what was going on and what I needed to do to make my system more productive. He was very patient and kind when answering my questions .I would recommend this company highly to all my friends and family.

    Coolray of Alabama

    Date: 02/25/2025

    Thank you for taking the time to leave us a review. We look forward to serving you again in the future.

    Coolray of Alabama

    Date: 02/25/2025

    We greatly appreciate your business and you taking the time to leave us a review.
  • Review fromShynta H

    Date: 02/24/2025

    5 stars
    I scrolled past this company on ****** and so glad I called. My heat went for about 2 weeks and it kept getting colder and colder out and I had had enough. Getting good customer service is rare nowadays, so when I called my expectations were very low, but to my surprise, they were very friendly and sent a tech out the same day. ******* ***** came out and was so polite, knowledgeable, and fast! I hadnt had the best experience with HVAC companies but CoolRay eased my nerves. Mr. ***** said something that made me know I had called the right company; he said I wouldnt feel right leaving you and those babies in the cold, so Ill figure the issue. I could have cried! He did just that and explained every single step as he was completing it. I am appreciative of this company for having such honest and compassionate employees. Ive never liked the pricing but it makes it easier to pay when youre treated right.
  • Review fromJason W

    Date: 01/31/2025

    5 stars

    Jason W

    Date: 01/31/2025

    Coolray is your one stop shop for plumbing, electrical, and hvac. They are always on time, informative, and professional. Happy to have found them.

    Coolray of Alabama

    Date: 02/03/2025

    Thank you for taking the time to leave a review. It is greatly appreciated.
  • Review fromJacqueline R

    Date: 01/20/2025

    5 stars

    Jacqueline R

    Date: 01/20/2025

    Thank you for your service. I was very satisfied. I am still concerned with that fact that the temperature has gotten up to where it was set and hasnt jumped off.

    Coolray of Alabama

    Date: 01/21/2025

    Thank you for your review. They are greaty appreciated.

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