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          Find a Location

          Protective Life Insurance Company has 42 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileProtective Life Insurance Company

            Life Insurance
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2801 Highway 280 S

            Birmingham, AL 35223-2479

            Get Directions
            Visit Website
            (205) 268-1000

            Customer Reviews

            1.02/5

            Average of 63 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            136 complaints closed in last 3 years

            46 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 116

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Individual and Group Insurance, Investment Products

            Business Details

            This is a multi-location business.

            Find a Location

            Protective Life Insurance Company has 42 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2801 Highway 280 S, Birmingham, AL 35223-2479
              BBB File Opened:
              1/1/1955
              Years in Business:
              116
              Business Started:
              7/24/1907
              Business Started Locally:
              1/1/1907
              Business Incorporated:
              7/24/1907
              Type of Entity:
              Corporation
              Alternate Business Name
              • West Coast Life Insurance Company
              • Protective Life Corporation
              • First Protection Corporation
              • First Protection Corporation of Florida Lyndon-DFS Administrative Services Inc.
              • Protective Property And Casualty Insurance Company
              • Lyndon Administrative Services Protective Administrative Services, Inc.
              • Protective Life Insurance Company Safe and Sound Protection
              • The Advantage Warranty Corporation
              • TouchPointe Secure Plans Warranty Business Services Corporation
              • Western General Dealer Services, Inc. WG Dealer Services
              • Western General Warranty Corporation
              • Protective Asset Protection
              • MP-Mileage Plus
              • Western General Dealer Services, Inc.
              Business Management
              • Ms. Cary Tynes Wahlheim, Senior Vice President & Corporate Counsel
              • Ms. Eva Robertson, Vice President - Community Affairs
              Contact Information

              Principal

              • Mr. Rich Bielen, President/CEO

              Customer Contact

              • Mr. Rich Bielen, President/CEO
              • Ms. Cary Tynes Wahlheim, Senior Vice President & Corporate Counsel
              • Ms. Eva Robertson, Vice President - Community Affairs
              • Davon Winn, Compliance Manager
              Additional Contact Information

              Fax Numbers

              • (205) 268-3642
                Primary Fax
              • (630) 285-9218
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to buy life insurance

              Customer Complaints

              136 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/22/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I purchased a premium plus extended warrant from the dealership where I bought my F150, with ***** miles on the odometer. Warranty is supposed to be good for 60 months or 100k miles. ** about 92k I had issues with the turbos and they are trying to say I didn't do enough maintenance done to it, which is false. I tried getting them to tell me what was missing, then they danced around that subject, and just said some vague things about the inspection. I asked about getting a copy of the inspection, they told me to email them with the request. My car rental is now ending and I will be without my truck, and still haven't gotten a copy of it. I'm out thousands of dollars because of the car rental. It looks like ************** is to serve the company and the *** who lives in *******, and whom I have a home address for with a lawsuit here in *******.
              Read More
              Read 135 More Complaints

              Customer Reviews

              63 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              eileen T

              04/11/2024

              Awful Place. I tried to identify and was laughed at, even when I approached HR. AVOID THIS PLACE AT ALL COSTS!!
              Read 62 More Customer Reviews

              Local BBB

              BBB Serving Central & South Alabama

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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