Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Eastern Shore Hyundai, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileEastern Shore Hyundai, LLC

            New Car Dealers
            BBB accredited business

            Contact Information

            29736 Frederick Blvd

            Daphne, AL 36526-9584

            Get Directions
            Visit Website
            (251) 626-6363

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/4/2014

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Based on information, this company is a Hyundai dealership offering new and pre-owned vehicles.

            Business Details

            Location of This Business
            29736 Frederick Blvd, Daphne, AL 36526-9584
            BBB File Opened:
            11/22/2006
            Years in Business:
            17
            Business Started:
            8/1/2006
            Business Started Locally:
            8/1/2006
            Business Incorporated:
            5/10/2006
            Accredited Since:
            8/4/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1049854799485 for this business, issued by Alabama Department of Revenue. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Alabama Department of Revenue

            50 N Ripley St

            Montgomery AL 36130

            (334) 242-1170

            https://www.revenue.alabama.gov/division/motor-vehicle/

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. John St. George, Manager of Operations
            • Mr. Shawn Esfahani, CEO/Owner
            • Ms. Dee Rowe, Director of Administration
            Contact Information

            Principal

            • Mr. Shawn Esfahani, CEO/Owner

            Customer Contact

            • Mr. John St. George, Manager of Operations
            • Mr. Shawn Esfahani, CEO/Owner
            • Ms. Dee Rowe, Director of Administration
            Additional Contact Information

            Fax Numbers

            • (251) 621-0616
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            19 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/14/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            There had been several clerical issues during our business exchange in the selling of my personal vehicle as well as leasing a new vehicle from the dealership. Despite that, this is not what my complaint is about. My complaint is that there has been a discrepancy in the payment I am owed for the sale of my personal vehicle and the payment amount received by the finance department. I have reached out concerning this with no response from the dealership or General Manager. Additionally, my local tag office has had to reach out to me regarding my leased vehicle information due to the inability to get in contact with the dealership after multiple attempts. Furthermore the dealership failed to deliver payoff of my previous vehicle to the loan lender within the 10 day pay off window and I was charged for a vehicle I was no longer in possession of. There is general lack of clear communication and it has been short of a month trying to contact staff to resolve these issues.
            Read More
            Read 18 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Herman K

            04/26/2024

            This is the worse place to go when shopping for a vehicle. We bought a used vehicle. We thought we were getting good or fair treatment until it was time for them to fulfill there obligations to us. The hatchback of the vehicle was n need of repair & they said they would contact us when the part came in. We were only given 1 keyfob. Vehicles are supposed to have 2. They said they would cut a fob for us. Never happened! We ended up bringing the car back to them for repair, & keyfob. They wanted us to pay for the fob! They claimed they were trying to contact us. BS...I WOULD NOT RECOMMEND THEM TO ANYONE NOT EVEN AN ENEMY!

            Eastern Shore Hyundai, LLC Response

            04/29/2024

            Dear **********************,Thank you for reaching out. I investigated your concerns and determined that you purchased your Santa Fe "As-Is." I have a signed Copy of your We Owe stating "Nothing Promised, Nothing Owed." I am unsure who or why someone promised you a second key on a pre-owned vehicle, but nothing in your sales transaction indicates an additional key is owed. If you have additional information that we are unaware of, please feel free to contact your Salesman.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Central & South Alabama

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.