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Find a Location

Cook's Pest Control, Inc. has 41 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cook's Pest Control, Inc.

      1741 5th Ave SE Decatur, AL 35601-5923

      BBB Accredited Business
    • Cook's Pest Control, Inc.

      1624 4th Ave SE Decatur, AL 35601-4904

      BBB Accredited Business
    • Cook's Pest Control, Inc.

      335 W Park Loop NW Huntsville, AL 35806-1743

      BBB Accredited Business
    • Cook's Pest Control, Inc.

      143 W Dublin Dr Madison, AL 35758-1798

      BBB Accredited Business
    • Cook's Pest Control, Inc.

      2007 Southpark Blvd SW Huntsville, AL 35803-4436

      BBB Accredited Business

    Business ProfileforCook's Pest Control, Inc.

    Pest Control Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.71/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/22/1976

    Years in Business: 96

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers pest control services.

    Business Details

    This is a multi-location business.

    Find a Location

    Cook's Pest Control, Inc. has 41 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cook's Pest Control, Inc.

        1741 5th Ave SE Decatur, AL 35601-5923

        BBB Accredited Business
      • Cook's Pest Control, Inc.

        1624 4th Ave SE Decatur, AL 35601-4904

        BBB Accredited Business
      • Cook's Pest Control, Inc.

        335 W Park Loop NW Huntsville, AL 35806-1743

        BBB Accredited Business
      • Cook's Pest Control, Inc.

        143 W Dublin Dr Madison, AL 35758-1798

        BBB Accredited Business
      • Cook's Pest Control, Inc.

        2007 Southpark Blvd SW Huntsville, AL 35803-4436

        BBB Accredited Business
      Headquarters
      1741 5th Ave SE, Decatur, AL 35601-5923
      BBB File Opened:
      1/1/1966
      Years in Business:
      96
      Business Started:
      1/1/1928
      Business Started Locally:
      1/1/1928
      Business Incorporated:
      1/1/1964
      Accredited Since:
      10/22/1976
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      400
      Business Management
      • Customer Care
      Contact Information

      Principal

      • Customer Care

      Customer Contact

      • Mr. Brian Cook, President/CEO
      • Customer Care
      Additional Contact Information

      Fax Numbers

      • (256) 355-0113
        Primary Fax
      • (256) 734-2104
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      35 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/20/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      Account # ***** - ***************************** - 9/14/1999 I have been a customer with ******************** Pest ********************** since 1999. I have always paid my bills and have been a good customer. I have quarterly service and have maintained service from one residence to another. Recently I noticed my technician had not called to do my service I notified Cooks via email. They returned my call and said my account had been closed due to probably a computer clerical error? I informed the manager who called me that I did not cancel my services and was shocked this happened at no fault of my own he agreed. He said he would reinstate my account and have a technician call me but said it would now cost me more money??? Instead of ***** a quarter it would be ****** basically extorting me for more money when it was the companies fault for canceling my account for no reason. I want my service restored to the original price like I always paid on time and I think it is very unprofessional Outrageous and corrupt for a company to extort their customers for more money when the company made the mistake.
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jerry B.

      5 stars

      07/19/2024

      Cooks is awesome. I really appreciate their service. I feel that my home is well cared for by Cooks

      Cook's Pest Control, Inc. Response

      07/22/2024

      Thank you for the excellent review, **************! We appreciate your trust in ****** to take care of your home. If you ever need anything, please let us know!

      Local BBB

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