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Find a Location

Gateway Management Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGateway Management Company

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Gateway Management Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      22 Inverness Center Pkwy Ste 222, Hoover, AL 35242-4814
      BBB File Opened:
      2/20/2013
      Alternate Business Name
      • The Gateway Companies, Inc.
      Business Management
      • Mr. Randy Fleece, President
      • Ms. Michelle Clark, Regional Vice President
      • Ms. Jenny Moore, Regional Vice President
      Contact Information

      Principal

      • Mr. Randy Fleece, President

      Customer Contact

      • Mr. Randy Fleece, President
      • Ms. Jenny Moore, Regional Vice President
      Additional Contact Information

      Fax Numbers

      • (205) 637-0603
        Primary Fax

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/22/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      On December 29, 2023, I took my letter to move out of the ****************************** at ******************************************************. My lease was signed on February 24, 2023 for 1 year. I had many, many issues residing at this complex. Therefore, I did not want to renew the lease. I wanted to move out earlier but the ***************** of Dekalb County insisted that I remain for a full 12 months. I hand delivered my letter along with the ***************** Notice to Vacate form completed and ready for signature of the leasing office staff on December 29, 2023. I gave a 60 day notice to move out on or before February 29, 2024. I moved out on February 28, 2024 and came back on February 29, 2024, cleaned the unit and did a walk through of the unit with Mr. ****** on the 29th and surrendered the keys.(door key/mailbox key). I ask him about my deposit refund and he ask for my mailing address. I gave him my *********** Box address of ****************************. I waited 30 days according to Georgia Law and reached out to Sunrise View Apartments again, but to no avail. I have been calling the **************** in ******* on a weekly basis only to be transferred to a voice mail box. I have sent several emails on the Corporate website but no response to either.I do know the unit 9102 was rented out within 2 or 3 weeks after I moved out.

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      robert w

      1 star

      07/23/2024

      Jewish racist white man name - *********************** has blocked Tenants phone numbers and faxes and still has *********************** the Super who lives at ***************************************************************************************** Report number is 2023 2150 taken by Detective ********* at the Internal Affairs dated July 23, 2024 -Black Lives Matter!

      Local BBB

      BBB Serving Central & South Alabama

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